Introduction to the job
Commercial operation specialist manage the operation process of ASML commercial system and option from factory to customer site and contribute on reverse supply chain flow to maximize re-use of commercial product and leftover.
In addition, this position is responsible for freight forwarder management closely working together with P&D Freight team.
Role and responsibilities
Ensure our mission of Customer Supply Chain Management (CSCM) organization “We deliver material to our Customers in the Field on time, in full, and at the right quality and cost” by collaborating with internal / external stakeholders.
- Manage system & options shipments to customer destination collaborating with sales operation team and central logistic team
- Manage back-order status with delivery and communicate delivery note with customers
- Track and troubleshoot ongoing shipments in cooperation with warehouses, forwarders, and customs brokers to secure timely communication and on-time delivery.
- Stakeholder management by interfacing with Customer Support (CS) / customers / business partners on operational issues
- Documentation support in case of any customs issues
- RETM / R4R return flow management
- Commercial inventory management at local warehouse including RMA, IRR
- Review KPI performance of Freight Forwarders on a regular basis and drive for performance improvement to meet target
- Ensure Dangerous goods operation to be compliant with IATA related regulations
- Review freight bills and arrange payment to forwarders
- Support warehouse operation management where needed
- Support Export control administrative work where needed
- Participate in Commercial operation / Freight management related projects
- Apply lean approach (A3/4C action) for problem solving / continuous improvement
Education and experience
- Bachelor degree or above with major related Supply Chain Management / Logistics & business administration
- More than 5 years of working experience in Supply Chain Management and administrative operation
- Knowledge of business complexity, supply chain and/or relevant industry
- Professional competency on Supply Chain Management E2E flow preferred
- Experience of freight forwarding industry is a plus
Skills
- Excellent communication and stakeholder management skills
- Good command of Japanese and English, both verbal and writing
- Self-motivated, self-supervised with ability to work in a team as well as individual
- Ability to perform with sense of responsibility under high pressure and timelines
- Result oriented with convincing pro-active attitude, “can do” mentality, flexible and highly committed
- Flexible and able to work in a very dynamic and fast paced environment
- Strong data analysis and problem solving abilities
- SAP knowledge, SAP MM experience
- MS Office skilled
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
Customer Supply Chain is responsible for all customer supply chain activities (machines deliveries, upgrades at customer sites, spare parts management), inbound and outbound flows to and from the factories.
Strong interfaces with other supply chain departments, ASML Factories, Central Planning, Field offices, Account Team and Customer Service departments will be required.
■労働条件
・雇用形態：正社員（試用期間3か月）
・想定年収
想定年収:6,710,000～
想定月給:486,000～
※上記は基本級＋賞与の金額。別途残業手当（管理職採用の場合は手当支給無し）、シフト手当を支給（シフト勤務の場合）
※給与改定、賞与：有（年1回 3月）
・就業場所
品川
・勤務時間
所定労働時間は7時間30分（休憩1時間)とし、区分に応じて以下の３通りが選択可能です。
8:30〜17:00、9:00〜17:30、9:30〜18:000
・所定時間外労働：有
・社会保険
健康保険、厚生年金、労災保険、雇用保険
・受動喫煙防止措置の状況：屋内禁煙
EOE AA M/F/Veteran/Disability
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
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