Communications Manager

At Match Group (NASDAQ: MTCH), millions of members use our products every month and our customers go on tens of thousands of dates every single day. Our reach and impact are staggering. We believe that no business brings more happiness to more people than ours; we can never forget the impact we have on society and most importantly, our community members.
"Pairs" is an online dating app used by more than 20 million people in Japan. Since launch, we have received success stories from over 700,000 people. Pairs is the first-in-market to offer 24/7 in-house customer service, including text and image monitoring, so our users' safety and security are always ensured.
We created Pairs to help singles discover new and interesting ways to find a life partner. In the United States, more than 1 in 3 couples met their partner online. In Japan more than 70 per cent of singles claim to have no partner. As the number 1 online dating service in Japan, we're working hard every day to help singles find their true love. Since the release of Pairs in October 2012, we have helped to create opportunities for many users to find partnership and marriage. Pairs offers the opportunity to find an ideal partner that matches one's own values through various search features and a well-developed MyTag. Everyday, we receive many reports of successful matches from across Japan and from overseas. It is our hope that more and more opportunities for wonderful relationships will be created, which inspires us to improve our service every day.
Pairs is looking for a talented communications manager with a strong understanding of the media ecosystem in Japan and is adept at managing comprehensive communications strategies and tactics in the market. In addition, a deep understanding of what it means to be in youth culture is important. The candidate will be a member of the policy and comms team of professionals helping to shape and tell the story of Pairs as product, service and brand. It is also about being creative in how we tell our story, including the use of social media, as we work with the public policy team to develop campaigns that make a positive impact.

What You’ll do

• Leading overall Japan external communications strategy, demonstrating the ability to drive planning and ensure flawless execution consistently
• Establishing Pair’s brand and profile with the media
• Shaping the climate of opinion with key third party stakeholders through smart, strategic communications
• Working to tell our story in creative, inspiring ways that resonate with journalists and on social media
• Being an active spokesperson and advocate for Pairs
• Evangelizing to provide a life-changing service that people will remember with great fondness, and how Japan could benefit from new technologies
• Building relationships with senior leaders throughout the organization and advising them on strategic narratives across business, brand, employee and crisis communications, with a clear sense of urgency and impressive interpersonal skills
• Shaping our corporate voice, and promoting our organizational culture, in a truly locally relevant way
• Partnering with multi agencies to build communications strategies, and campaigns, that promote and enhance the overall reputation of Pairs
• Highly organized with ability to manage multiple complex and high impact projects concurrently
• Managing resources for maximum efficiency, including a retainer agency to amplify your efforts

Basic Qualifications

• 6+ years proven experience in media, corporate, or agency settings
• Excellent written and spoken communication skills in English and Japanese
• Experience working in a fast-growing tech company
• Experience working with policy and marketing on coordinate campaigns
• presentation skills

Preferred Qualifications

• Photo and video-editing skills is a big plus

Characteristics

• Embodies and promotes the values of Eureka
• A strong communicator comfortable at ease both in the front lines and in the boardroom
• Ability to keep cool under pressure and deal with ambiguity
• Willingness to roll up your sleeves and help build a new, high-performing organization within Eureka
• A positive can-do attitude