Dealer Business Manager, Japan

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Dealer Business Manager, Japan

Reporting Line

Reports to Contract Sales Senior Manager, Japan

Overall Objectives

To meet and exceed the financial goals as set individually by Herman Miller Japan.

Sales lead generation and frequent visits to dealers, A&D and clients. The job is to develop interest and create buying potential for Herman Miller products. This is both in partnership with the dealers and also independantly. To involve and co-ordinate Herman Miller and dealer resources against sales opportunities. To have ownership and be accountable for the opportunity until point of order and delivery.

Provide accurate forecasting information in a timely manner and other useful market information.

Specific responsibilities

(these will form the key objectives within the HM appraisal system)

• Strong focus on identifying and creating sales opporunities for Herman Miller and dealers.

• Promote Herman Miller products and services at all times and act in the best interests of Herman Miller in order to meet and exceed the individual volume target.

• Through frequent and regular visits build meaningful and productive relationships with the assigned dealer(s).

• Involve specialist Herman Miller sales resources where relevant against specific opportunities. These would include Ergonomic Solutions, Global Account Management, international colleagues, and the US colleagues.

• Own the day to day relationship and be the prime commercial contact of choice with designated dealers at all levels

• Provide accurate and timely reports to the Management and ensure CRM system is accurate and updated

Expected Competences

• Must aquire strategic selling skills

• Strong interpersonal and relationship building skills

• Must be able to communicate succinctly and fluently and in a compelling manner in both verbal and in written forms

• Must demonstrate high levels of drive and energy and be self suffiecient

• Must enjoy and work well in a team when relevant

• Must be flexible to work long hours when required and prepared to make regular early starts

• Must be numerate in the preparation of quotations and forecast information

Characteristics

• Honest and with high levels of integrity

• Flexbile with and receptive to different cultures

• Methodical, hard working, ambitious and energetic

• Ability to handle objections and minimise confrontation

• Articulate and diplomatic

Experience Requirements

• Proven track record in B to B sales
• Experience in the furniture and other FFE industries is preferred
• Business level English

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.