The Account Manager achieves business financial objectives in respective customer accounts. Responsible for customer engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunity, order forecast. Creates and manages sales relationships for strategically important accounts / within broad product or business areas. Develops sales strategies and practices to achieve revenue targets and service goals for the customer accounts. Participates in pricing strategies as well as contract negotiations and is responsible for providing professional support in order to generate orders.
• Accountable for multiple customers or a single medium customer across multiple portfolios or specific portfolio, carrying independent sales targets.
• Identifies and develops new business opportunities for Digital Operations domain, in collaboration with pre-sales experts.
• Constantly interacts with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.
• Coordinates activities among sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and relevant market knowledge, in order to meet business objectives.
• Participates in pricing strategies and contract negotiations and actively provides useful input.
• Contributes to the LoA process from business and commercial perspective.
• Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
• Contributes to strategic decisions within own defined scope (account, portfolio, geography, etc).
• Solves complex problems based on sophisticated analytical thought and complex judgment.
• Acts as a professional leader for staff / workteam / taskforces, often the most senior and recognised sales professional in a team, who serves as best practice resource.
• May lead cross-functional deal team with manageable risks and resource requirements.
- Minimum 10 years of sales experience in software industry, if possible related to OSS software (product management, professional services, pre-sales, consulting or similar).
- Basic Technical knowledge on OSS is highly appreciated as well as Cloud/MANO, Fixed & Wireless Networks, Telecom standards (TM Forum, ETSI ZSM etc.), Telecom Protocols.
- Tertiary education in Software Engineering, Computer Science, Telecommunications Engineering or similar.
- Excellent interpersonal and presentation skills.
- Fluent Japanese and English verbal and written communication skills required.
- Ability to work under pressure and meet critical timelines.
- Creative ‘out of the box’ thinker.
- Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed.
- Knowledge of CNS Digital Operations portfolio and Services is an advantage.
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
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