DT BoH Application Support Engineer - Japan

​​​​STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world!
As an Application Support Engineer, you will play a crucial role in ensuring the optimal performance and availability of our applications. You will be responsible for diagnosing and resolving technical issues, collaborating with cross-functional teams, and delivering exceptional customer support. The ideal candidate is a proactive problem-solver with a strong technical background and excellent communication skills.
Roles and responsibilities
* Infrastructure management and server operations (patching, etc.) using both cloud and on-premise environments
* Operation of systems (ticketing system, POS, inventory management system, etc.)
* Establishment and operation of a monitoring environment for failure detection and capacity planning
* Operation of global platform in conjunction with overseas teams
* Promotion of operations as a member of the team
Requirements and characteristics
* Able to use both English and Japanese for business
* Ability to communicate and think logically
* Ability to adapt to change
* High interest in IT technology and willingness to learn
* A high level of curiosity about new technologies
* Experience in development using automation languages and scripts
* Experience in building Linux OS environment and operating Windows and Linux servers
* Experience in Windows IIS Server environment and network construction
* Experience in operating virtual environment (VMWare)
* Experience in DB (SQL Server, Oracle) operation
* More than 3 years of continuous service operation experience
* Knowledge of IT system life cycle management