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Job Function:
Supply Chain Deliver
Job Sub Function:
Deliver Excellence
Job Category:
Professional
All Job Posting Locations:
Chiyoda, Tokyo, Japan
Job Description:
Global System Project Manager
- Work with ERP Platform Transformation Global Team to define the project schedule and transition plan for Japan region
- Lead Japan region cross functional team to complete key milestones of the project (Listing of impacted applications/work processes, Solution confirmation, BAT/UAT and System & Business cut over)
- Lead process mapping & matching between next generation of ERP and existing work processes with cross functional team.
- Lead the solution agreement process for Japan specific requirements with Global and Regional team to protect customer values with optimum investment in the new platform
- Transform Call Center to business growth driving organization to focus organization resource to sales creation activities (i.e. navigation of potential users to purchase)
- Work with Call Center Manager to identify and drive out non value added tasks as well as automating those tasks to free up organization capacity for revenue creation projects/activities
- Create revenue creation opportunities with commercial team through the navigation of potential users as customer/consumer front face
Order Management
- Create projects with Commercial team to promote more customer orders on EDI platform versus fax and calls
- Work with Manager to maintain order accuracy and introduce technology to improve vendor productivity of order management work
Required Skills:
Preferred Skills: