Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, BioServices and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs.
POSITION SUMMARY
The Logistics Center Technician is responsible for ensuring all operational activities are executed accurately and timely, following specific procedures and processes as defined in Work Instructions created by Quality Assurance or Subject Matter Experts. This role involves the receiving, cleaning, testing, inventory control and storage of Cryoport temperature-controlled shippers.
PRIMARY RESPONSIBILITIES (include but are not limited to)
• Perform the receipt and testing of all incoming Cryoport temperature-controlled shippers.
• Perform all shipment processing in Cryoportal 2.0 in accordance with Work Instruction and SOP
• Perform shipper cleaning process to ensure shippers maintain pharmaceutical elegance.
• Responsible for inventory cycle counts for fixed assets and consumable goods.
• Ensures all job-related paperwork is correct, error-free, and completed in real-time as per SOPs.
• Effectively communicate and correspond with other business units, clients, drivers, etc.
• Regularly check SOP's and work instructions for assigned Logistics Center activities.
• Practice safely operating mechanical equipment, including a forklift, pallet jack, and handcarts.
• Ensure all activities are carried out in accordance with health, safety, and
environmental statutory, regulatory, and company regulations.
• Works around hazardous substances and follows all safety guidelines to minimize exposure.
• Available for infrequent overtime work as necessary and to be willing to attend site, out of hours in the case of emergency or extraordinary work requirement.
• Assist in the supervision of temporary contract staff as required.
• To participate in client audits and facility presentations as needed.
• Operate company vehicle for deliveries as-needed basis
• Perform other duties as assigned.
COMPETENCIES & PERSONAL ATTRIBUTES
• Ability to perform highly in a fast-paced environment.
• Willingness to continually embrace personal and professional development.
• Passion for and alignment with, Cryoport’s mission
• A change agent and strong collaborator who is not afraid of challenging status quo.
• An individual who brings strong core values, quality, ethics, and integrity
• A collaborative team player who embraces and champions the culture.
• Maintains a professional manner when problems/conflicts arise.
• Strong work ethic and ability to deliver results and meet commitments in a dynamic environment.
• Exceptional organizational and planning skills, strong analytical abilities, and process orientation
• Exceptional and dynamic communications skills with the ability to inspire and
influence people at all levels, build consensus and commitment, and effectively drive change throughout the organization at a rate that fits the corporate culture.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• High School Diploma or Equivalent
• Must be able to lift/carry up to 9 Kg – 45 Kg (20 lbs.- 99 lbs.)
• Frequent physical activity, i.e., walking, lifting, standing, cleaning, counting, etc.
• Must be able to effectively communicate in English.
• Proficient computer skills, specifically with Chrome/Edge and Microsoft Office Suite.
• Ability to operate hand tools and mechanical equipment.
• Valid Japanese driver license
• Prior experience with pick/pack, ship, receive deliveries and inventory control procedure preferred.
• Knowledge of cGMP, GDP, Lean Six Sigma or SS, and Kanban, a plus
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