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Job Function:
Sales EnablementJob Sub Function:
Sales Operations & AdministrationJob Category:
People LeaderAll Job Posting Locations:
Chiyoda, Tokyo, JapanJob Description:
DePuy Synthes is recruiting for a Manager, BU Operations, located in Tokyo, Japan.
Position Summary 職務概要:
DePuy Synthesの各事業部の営業・教育活動を円滑かつ効率的に推進するため、サポート業務を担うチームをリードする。社内外ステークホルダーと連携し、オペレーションの標準化・最適化・高度化を推進することで、事業本部組織全体の生産性向上とビジネス成長に貢献する。※セパレーションに伴い、業務内容に一部変更が加わることがあります。
Key Responsibilities 主な職務内容:
チームマネジメント
営業サポートチームの目標設定、進捗管理、パフォーマンスマネジメント
メンバー育成、コーチング、リソース最適配置
高いチームエンゲージメントと生産性の維持・向上
営業支援オペレーションの統括
各事業部の営業活動に必要な各種オペレーションの統括（事務処理、顧客対応、手配業務 等）
各種規制・コンプライアンスに基づいた営業活動のサポート
学会・イベント・プロジェクトの運営支援
営業からの問い合わせ対応および調整業務の標準化
業務プロセスの改善・最適化
業務プロセスの可視化・標準化・効率化の推進
ITツール導入や外部委託活用による生産性向上
部門横断でのベストプラクティス展開
各事業部営業、マーケティング、プロフェッショナルリレーションズオペレーション部門との連携
業務要件の整理、優先順位付け、調整・交渉
ビジネスニーズを踏まえたサービスレベルの向上
データ・レポーティング管理
各種オペレーションデータの管理・分析
KPI設計およびパフォーマンスのモニタリング
データに基づく改善提案・意思決定サポート
コンプライアンス・品質管理
業務プロセスのコンプライアンス遵守（HCC等）
業務品質・正確性の担保
監査対応・リスク管理
Required Experiences, Skills and Qualifications 求める経験・スキル・資格など:
営業サポート／オペレーション業務の経験
ピープルマネジメント経験
業務改善・プロジェクト推進経験
ステークホルダー調整・コミュニケーション能力
論理的思考力・課題解決力
データ活用・レポーティングスキル
プロジェクトマネジメント能力
CRM／ERP等の業務システムの理解
医療業界・コンプライアンス知識
英語力（あれば尚可）
Work location:
本社（東京）
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
#DePuySynthesCareers
Required Skills:
Preferred Skills:
Commercial Awareness, Cross-Functional Collaboration, Customer Intelligence, Customer Relationship Management (CRM), Developing Others, Inclusive Leadership, Leadership, Lead Generation, Operations Management, Performance Measurement, Process Improvements, Resource Management, Sales Enablement, Sales Support, Sales Training, Team Management
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