Company Description

Jobs for Humanity is collaborating with Booking to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Booking

Job Description

At Booking.com, we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place. Booking.com Japan K.K., one of the support companies in Japan, is seeking a full time Market Team Manager (Supply) in our lovely Tokyo office!


As a Market Team Manager (Supply) you will be responsible for leading a team of Account Managers while Collaborating with your Area Manager to improve hotel availability and supply.


The Market Team Manager (Supply) is responsible for steering your team towards maximizing business results to achieve Supply growth KPIs in Japan. You will be responsible for accelerating and retaining the growth of supply in Japan by effectively evaluating local market characteristics, trends and drivers in order to prioritize high growth regions and improve new partnerships. You will be responsible for managing and motivating people in your team through talent development, feedback and coaching. We are hoping that you are fully proficient in applying well-developed knowledge of commercial methods in the formulation of business development plans, as well as all partner interactions, especially for destinations with high business potential.


What You'll Be Doing:



  • Manages and coaches a team of employees to achieve both organizational and individual objectives.

  • Responsible for managing a Supply team consisting of Supply Managers, Supply Executives and Outbound Executives effectively

  • Drives the development of individuals , using frameworks and tools to motivate the team.

  • Responsible for expanding the partner base and supporting them to become open bookable to receive the reservations

  • Create a dedicated strategy to increase new supply for potential top/high value partners through acquisition and reactivation.

  • Focus on retention for non-managed portfolio partners

  • Be a critical part of growth strategy through engagement with other stakeholders

  • Be the market expert to increase new partnership on the industry across Japan region by understanding the spectrum of the competitors and the landscape of partners

  • Review team targets’ pace to ensure meeting business goals by guiding and coaching the team in planning and prioritising

  • Be the expert of the supply growth on the operational side to drive efficiency and effectiveness

  • Responsible for onboarding, training and empowering newly hired team members to optimize their performance and experience

  • Exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with all stakeholders


What You'll Bring:



  • Strong ambitions for new supply growth in entire Japan market

  • Ability to take initiative acquisition /reactivation /retention activities together with own team

  • Enough knowledge to find the opportunities for supply growth

  • Experience of supply growth activities (acquisition, reactivation and retention) and enough knowledge of objection handling

  • Solution oriented and result driven

  • Strong work ethic; self-directed and resourceful

  • Experience leading cross-functional teams in an international environment

  • Proactive, flexible and capable of working independently as well as working in a team

  • Excellent commercial skills

  • Excellent communication skills 

  • Ability to multi-task & flexible attitude

  • Language: Japanese, English


Benefits & Perks: Global Impact, Personal Relevance



  • Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave

  • Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)

  • Coffee, and snacks, including healthy and vegan options, daily*

  • Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers

  • Free access to online learning platforms, development and mentorship programs

  • Global Employee Assistance Program, free Headspace membership


*Please note that while our philosophy is the same in every location, benefits may differ by office/country.  



Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.



Market Team Manager - Supply

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