[ Your Future Company ]

Bokksu is a venture-backed, trailblazing direct-to-consumer brand that delivers artisanal Japanese snacks to happy snackers in 100+ countries. We're proud to partner directly with centuries-old family snack makers in Japan to bring their yummy morsels to the world.

Our success has earned us features on Today Show, WSJ, NY Times, Wirecutter, and the Strategist. Join us in spreading the joy of Japanese snacks globally!

[ Your Mission ]

Are you a highly organized and detail-oriented individual with a passion for operational excellence? Join our team as an Operations Associate at Bokksu's Tokyo office! In this dynamic role, you will play a pivotal part in ensuring the smooth functioning of our operations. As a key member of our operations team, you will collaborate with cross-functional teams to enhance efficiency and meet our company's objectives

[Your Location] Osaka, Japan

[ Your Responsibilities ]

  • Inventory Management - Maintaining optimal stock levels, conducting regular audits, and preventing stockouts to ensure efficient inventory control.
  • Outbound Shipping Documentation - Preparing export shipping documents and packing instructions to facilitate efficient and smooth deliveries.
  • Compliance and Import/Export Procedures - Assisting with translations and understanding HTS codes, managing FDA-related tasks, and conducting importability checks for regulatory compliance.
  • Fire Disaster Prevention Management - Coordinating and implementing safety measures for disaster prevention to ensure the safety and preparedness of the organization.
  • Document Handling and US Requests - Managing document and information requests from the US and providing accurate and timely responses.
  • Negotiations and Transportation Optimization - Conducting negotiations to optimize transportation costs, obtaining freight rates from carriers, and securing the best options for shipments.
  • Special Packaging Procurement - Managing the purchasing and negotiation process for special packaging items.
  • Financial Records and Supplier Collaboration - Receiving and recording accounts payable invoices accurately, handling the purchasing of nutritional stickers, and collaborating with suppliers to ensure product compliance.

[ Your Skills ]

  • Proficiency in using various tools, including G-Suite, Slack, and Shopify.
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
  • Keen attention to detail and accuracy in order processing and data management.
  • Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced operational environment.
  • Strong eye for detail to ensure accuracy in document handling, inventory management, and compliance-related tasks.
  • Excellent communication skills, including fluency in English and Japanese, to effectively handle document requests, negotiations, and liaise with customs brokers.
  • Familiarity with FDA regulations, import/export procedures, and HTS codes to ensure adherence to relevant compliance standards.
  • Skill in conducting negotiations with suppliers and carriers to optimize transportation costs and establish strong partnerships within the industry.

[ Your Qualifications ]

  • Bachelor's degree in Business, Supply Chain Management, or a related field.
  • Preferred previous experience as an Operations Associate or in a similar role.
  • Previous experience in operations, procurement, or a related field, demonstrating a solid understanding of inventory management, shipping processes, and supplier negotiations.
  • Familiarity with FDA regulations, import/export procedures, and compliance requirements, ensuring adherence to industry regulations.
  • Proficiency in Japanese and English is required.

[ Your Benefits ]

  • Visa Sponsorship
  • Medical benefits
  • Paid PTO
  • Commuter benefits
  • Company retreats, happy hours, dinners, and other outings
  • Monthly Bokksu subscription and unlimited in-office Japanese snacks!

Bokksu provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Operations Associate

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