Join a global technology organization as an IT Infrastructure Project Manager/ Program Manager leading cross-functional projects that improve infrastructure services, customer experience, and operational efficiency. You'll work closely with engineering teams, product owners, and business stakeholders to manage project delivery from planning through execution while driving communication, risk management, and continuous process improvement.
Client Details
Our client is a leading global technology company operating a large-scale IT infrastructure that supports millions of users and diverse digital services. They are seeking an experienced Project Manager to lead cross-functional infrastructure initiatives, drive stakeholder alignment, and enhance the overall customer experience across internal technology teams.
Description
* Lead and coordinate cross-functional IT infrastructure projects from planning through successful delivery.
* Develop project charters, schedules, timelines, milestones, and execution plans while ensuring alignment with business objectives.
* Act as the primary point of contact for internal stakeholders, fostering strong relationships through effective communication and collaboration.
* Monitor project progress, identify risks and issues, implement mitigation plans, and provide regular status updates to stakeholders.
* Facilitate meetings, document decisions, and ensure action items are tracked and completed.
* Manage project scope, change requests, and dependencies while ensuring projects remain on schedule.
* Partner with engineering teams, product owners, and service owners to improve infrastructure services and operational efficiency.
* Analyze customer feedback and project data to identify opportunities for process improvements and enhanced user experience.
* Define project objectives, KPIs, and success metrics while ensuring alignment across all stakeholders.
* Drive continuous improvement initiatives and support knowledge sharing through project closeout and lessons learned activities.
Profile
* 5+ years of experience managing IT infrastructure, technology, or cross-functional projects.
* Proven ability to lead multiple projects simultaneously while coordinating diverse stakeholders and driving successful delivery.
* Excellent communication, presentation, negotiation, and stakeholder management skills.
* Strong sense of ownership with the ability to work independently in a fast-paced, global environment.
* Experience using project management tools such as Jira and Confluence.
* Business-level English communication skills.
* Strong organizational, planning, and risk management capabilities.
* Experience with IT infrastructure projects or cloud technologies is highly desirable.
* Project Management certification (e.g., PMP, PRINCE2) is a plus.
Job Offer
* Opportunity to join a well-known global technology company with a strong presence in Japan.
* Hybrid working arrangements.
* Lead high-visibility infrastructure transformation projects with meaningful business impact.
* Work in a collaborative, international environment alongside experienced engineering and product teams.
* Exposure to enterprise-scale IT infrastructure, cloud technologies, and strategic cross-functional initiatives.
* Competitive compensation and the chance to influence projects that support millions of users globally.
* Opportunity to work in a global environment.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Aahan Rawat on +81368328627.