Senior Salesforce Developer – Conversational Agentic ITSM Platform Experience: 5–8 Years Location: Kochi / Bangalore / Hyderabad (Hybrid) Job Type: Full-Time About the Role We are looking for a passionate and experienced Senior Salesforce Developer to
The Program Manager coordinates Milestones contribution across multiple concurrent workstreams and acts as the primary point of contact for the Client program owner. This is a working seat, not a reporting seat. The role is expected to
Role summary Leads solution design and develops architectural recommendations across all three delivery teams, and is the programs single point of accountability for architecture decisions and engineering-standard compliance. Key responsibilities Lead solution design and architectural recommendations
Role summary Serves as Milestones KG and ontology specialist, leading KG validation and SPARQL remediation in collaboration with the clients designated knowledge-graph subject-matter expert. Key responsibilities Lead knowledge-graph validation and SPARQL remediation in collaboration with the clients
The Project Manager I provides coordination and analytical support across the program. The role operates and maintains the programs working records, prepares supporting analysis and evidence, and supports the wider teams execution. This is a delivery
Role summary The Senior Project Manager owns coordination for one or more assigned functional areas and flexes into business analysis execution as the work requires. This is explicitly a hybrid seat. It is not an administrative
Role summary Implements AI and Forward Deployed Engineering capabilities across client-facing feature suites, combining hands-on GenAI engineering with solution deployment, integration, configuration, and field feedback loops. The role focuses on building and adapting RAG, GraphRAG, agentic
Role summary Owns API and service-layer development for product features, including integration with orchestrator services; owns the Central Orchestrator refactor and extraction — decoupling from dependent services, independent deployability, and horizontally scalable design; owns the HITL
About the Role We are looking for a detail-oriented and business-focused Senior Quality Analyst to join our growing team and play a critical role in delivering high-quality Salesforce and Conversational ITSM solutions. The ideal candidate will
ROLE PURPOSE Design the experience layer that makes the new cloud environment feel better than what it replaces. The role turns migration into adoption: intuitive dashboards, intake forms, templates, navigation, and visual standards that reduce friction
Job Description - Project Manager II- IS Project Controls/ PM/Finance Analyst 100% Remote supporting PST Milestone is seeking a Financial Project Controls Analyst/PM to estimate IS project costs, create project forecasts (ad-hoc and quarterly) and maintain balance
We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a
We are seeking an experienced Salesforce Lead to drive the design, development, and delivery of Salesforce solutions across the organization. The ideal candidate will have strong expertise in Salesforce Service Cloud and hands-on experience with Agentforce
We are looking for a detail-oriented and analytical Quality Analyst to support the delivery of Salesforce-powered Conversational ITSM and Enterprise Service Management solutions. This role is ideal for professionals who enjoy validating business requirements, testing end-to-end
Location: 100% Remote supporting PST The selected Consultants need to be very well versed in Agile, providing daily standups, oversight, mentoring and scheduling of all ceremonies, ability to create and help with User Story construct, adhere
We are seeking a highly skilled and experienced Salesforce MuleSoft Lead Developer with 6-10 years of IT experience, including strong expertise in MuleSoft Anypoint Platform, Salesforce integration, API-led connectivity, and enterprise application integration. The ideal candidate
We are seeking a highly motivated and client-facing Senior Business Analyst to join our growing organization and play a critical role in shaping the future of Salesforce-powered Conversational ITSM and Enterprise Service Management solutions. The ideal
About the Role We are seeking an experienced and quality-driven Lead Quality Analyst to lead quality assurance and testing activities for large-scale Salesforce-powered Enterprise Service Management (ESM), IT Service Management (ITSM), and Conversational Agentic Platform initiatives.
Role Overview We are looking for a talented Salesforce Developer with 2-5 years of experience in Salesforce platform development and hands-on exposure to Agentforce and Salesforce AI capabilities. The ideal candidate will be responsible for designing,
Role summary Leads end-to-end AI/ML solution architecture, including RAG pipeline patterns, Context Engineering, Memory Management, governance framework, security posture, prompt frameworks, and agent workflow design, Gen AI Architecture; and owns orchestrator design, the MCP Integration Framework