Salesforce Developer

Milestone Technologies, Inc. (Kochi, 日本) フォロー 1時間前

Full-time AI Stakeholder Management Production Support Soql Middleware

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Job Description: Salesforce Developer (Agentforce)

Role Overview

We are looking for a talented Salesforce Developer with 2-5 years of experience in Salesforce platform development and hands-on exposure to Agentforce and Salesforce AI capabilities. The ideal candidate will be responsible for designing, developing, and implementing Salesforce solutions while leveraging Agentforce to create intelligent, AI-powered customer and employee experiences.

Key Responsibilities

Design, develop, test, and deploy Salesforce applications and customizations.
Develop solutions using Apex, Lightning Web Components (LWC), SOQL, SOSL, Flows, and APIs.
Build and maintain custom objects, triggers, workflows, validation rules, and automation processes.
Configure and implement Agentforce Agents, Topics, Actions, Prompt Templates, and AI-driven workflows.
Integrate Agentforce with Salesforce data, Flows, Apex classes, and external systems.
Collaborate with business analysts, administrators, and stakeholders to gather requirements and deliver scalable solutions.
Develop and support integrations using REST/SOAP APIs and middleware platforms.
Ensure adherence to Salesforce best practices, coding standards, and security guidelines.
Participate in code reviews, testing, deployment, and production support activities.
Troubleshoot and resolve technical issues related to Salesforce and Agentforce implementations.

Required Technical Skills

Salesforce Development

2 to 5 years of experience in Salesforce development.
Strong expertise in: Apex Programming Lightning Web Components (LWC) SOQL & SOSL Salesforce Flows Triggers and Batch Classes Custom Objects and Metadata Validation Rules & Approval Processes Salesforce Security Model

Agentforce & AI Skills

Hands-on experience with Salesforce Agentforce.
Knowledge of: Agentforce Agent configuration Topics and Instructions Agent Actions Prompt Builder Einstein AI capabilities Generative AI use cases within Salesforce
Experience integrating Agentforce with Salesforce business processes and automation workflows.
Understanding of AI-powered customer service, sales, and productivity solutions.

Integration Skills

Experience with REST and SOAP APIs.
Knowledge of Platform Events and Salesforce Integration Patterns.
Experience integrating Salesforce with external applications and third-party systems.

Preferred Qualifications

Salesforce Platform Developer I Certification.
Salesforce AI Associate Certification.
Agentforce Specialist Certification (preferred).
Experience with: Service Cloud Sales Cloud Experience Cloud Data Cloud (good to have)
Familiarity with Git, DevOps, CI/CD tools, Copado, or Gearset.

Educational Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Desired Competencies

Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Ability to work in Agile/Scrum environments.
Self-motivated with a passion for learning emerging Salesforce and AI technologies.
Strong teamwork and collaboration skills.

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