Reasons could include the position has been filled or the company is not accepting new applicants.
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Workplace Technologies Team
Technology experience is the guiding force of our work and our Staff/Lead Executive Support Engineer will help ensure we are providing world class technology support for our executives and executive admins.
Our team is helping to transform the future of work, which isn’t easy but is tremendously fun and rewarding. We work on challenging problems, are data driven, and always focus on the employee experience.
The Staff/Lead Executive Support Engineer Opportunity
In this role, you will be responsible for leading our Executive Support Program that focuses on speedy issue resolution for Okta’s executive employees with a high focus on quality and engagement. You are a subject matter leader that drives issue resolution and has a strong customer focus. You will collaborate with key team members to lead quick and scalable solutions. You will lead a dedicated international executive support team that provides high quality service, consistent messaging, and dynamic support. You will also share knowledge with our executive employees, helping them to use technology to power their productivity.
In this role, you will be a strong advocate for our executives and admins, learning and understanding their technology challenges and championing change with our technology teams that makes it easier for everyone to get their best work done.
This Executive Support Manager will provide frictionless support, share best practices, and be a trusted advocate for our executives. A successful Staff/Lead Executive Support Engineer must have a strong technical understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Zoom, Office, Okta), security first mindset, hardware (Apple/Windows), mobile phones and devices, networks and operating systems. This Staff/Lead Executive Support Engineer will also lead a best in class onboarding experience for all our new executives. The ideal candidate will also have great attention to detail and will be comfortable working in high pressure situations in a fast-paced environment.
Our goal is to make sure that our executive audience have an amazing technology experience and that they have everything they need to be successful.
What you’ll be doing
What you’ll bring to the role
And extra credit if you have experience in any of the following!
#LI-Onsite
#LI-YK1
What you can look forward to as an Okta employee!
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.