This position requires English language ability. JD is available in English only. 本ポジションは日本語JDの用意がありません。
Introduction
Circulate all forms of value to unleash the potential in all people
"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential.For more information about Mercari Group’s mission, see Mercari's Culture Doc.
Equal Opportunity Hiring
Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Inclusion & Diversity is essential for us to achieve our mission.This, of course, extends to our hiring practices as well.
Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our I&D Statement.
Team’s Mission / Work Responsibilities
Team mission and expectations of the role
- The product team for Mercari crossborder has a mission to drive the growth of the Mercari crossborder business. Our team build solutions to enable a seamless and joyful cross-border shopping experience for customers from the world. We helps buyers to get what they love regardless of the location, and we empower sellers to expand their reach beyond borders.
(Learn more about Mercari’s mission and values here.)
Specific work responsibilities include the following:
- Leading the product lifecycle from ideation through technical development to launch, including defining product roadmap, setting milestones, driving deliverables, and considering stakeholder feedback
- Collaborating with different cross-functional teams to align product vision, ensuring the product meets both user needs and business goals
- Establishing, monitoring, and measuring product success using various key technical metrics and analytics
- Identifying, documenting, and communicating technical product requirements and specifications to the engineering department
- Responding promptly to any technical issues encountered after product launch and working towards their resolution
- Managing stakeholder communication effectively, keeping them updated about progress, seeking necessary approvals, and addressing queries in a timely and concise manner
- Ensuring the alignment of product developments with Mercari crossborder mission, goals, and objectives
- Prioritizing product feature backlog to ensure focus on delivering maximum business value is maintained
- Defininge and prioritizingprioritize product features based on business goals and customer needs, design APIs, dashboards, deliver PRD & API documentation.
Ensuring compliance with all legal, regulatory and organizational standards and requirements.
Unique and Bold Challenges
- Our team is currently looking for a product manager who has a passion to build global product for worldwide customers. In this role, it is critical to have a customer mindset in this role as you need to simplifying the oversea buyers and seller experience, and make the shopping experience fun. You will focus on enabling crossborder functions around item discovery, purchase including payment and shipping options. You will own the end to end new initiative planning from vision and strategy setting, business impact estimation to delivery. And you will also get opportunity to collaborate across business dev, business analytics, product, design and engineering to build solutions to expand Mercari crossborder business.
- During the product development, you will identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You will also need to have analytical mindset to leverage data and insights from our customers and inventing new ideas to help business growth and delight customer experience.
Required Qualifications
- Shared belief in the mission and values of Mercari Group and its various companies
- 7 years+ technical product management experience
- 5 years+ experience working with complex system architecture/integration and api design
- A BS in Computer Science, Engineering, or equivalent
- Ability to propose, plan and execute product strategies
- Strong communication and collaboration skills to drive cross-functional teams
- Strong problem solving skills to identify risks/dependencies, prioritize problems effectively, propose&execute solution and adapting to changing priorities.
- Experienced in data-driven approach on decision-making
Preferred Qualifications
- Deep understanding and experienced in either Web platform, Mobile app platform or API product.
- Experienced in multi-language/multi-region product for worldwide customers
- Knowledge of C2C and/or B2C commerce systems
- Experience launching or growing a web/app service for new business
- Experience in planning and management for middle or bigger projects
Screening Criteria
- Willing to "go bold" to achieve business and product goals.
- Capable of thinking/moving of their own volition and willing to take initiative for the success of the team.
- Possessing a strong sense of ownership in regards to their work and willing to give their absolute best for every project they’re involved in
See this page for more details.
Language Requirements
- English: Independent (CEFR - B2) required
- Japanese: Basic (CEFR - A2) optional
* For details about CEFR, see here
Related Articles
- Looking to Initiate a Game Change and Drive a Global Launch Unlike Anything Seen In the Past 10 Years—Meet Mercari’s Leaders, Vol. 6: Shunsuke Sako (Vice President of Cross Border)
- 日本“だけじゃない”販路をつくる越境チーム、その新ポジションってどんな感じ？ (only available in Japanese)
- プレーヤー志向の女性たちが「リーダーをやりたい」と思うに至った理由 (only available in Japanese)
- 越境EC事業者向け公式連携のご案内 (only available in Japanese)
Working Conditions
Employment Status
Full-time
- Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)
Office
Roppongi
- Smoking is prohibited within our offices
- Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.
Work Hours
- Full flextime (no “core time” or “flex time”)
*Does not apply to all positions
Holidays
- Two days off per week (as well as national holidays, New Year's break, etc.)
- Paid leave, congratulatory and bereavement leave, relax days, sick leave
Salary
- Annual salary paid in 12 monthly installments (including fixed overtime allowance)
- Based on skills, experience, and abilities
- Reviewed twice a year
Benefits
- Complete health and social insurance
- Incentive program
- Support systems, including those that benefit the employee’s family members
*See this page for details.
Support
- Relocation support
- Language learning support
- Translation/interpretation support
*See this page for details.
Media
Corporate Sites
- Mercari, Inc.
- Merpay, Inc. [Japanese]
- Mercoin, Inc.
- Mercari US
Owned Media
- Mercari Careers
- Mercari Engineering Portal
- Mercan - Introduces the people that make Mercari
- Mercari US Careers
- Mercari US Blog
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