Aladdin Business, Client Services, Analyst, Japan

Blackrock (Tokyo, 日本) フォロー 24日前

Remote Friendly Customer Support Asia Internship Streamlining Relays Presentation Skills User Experience Derivatives

今すぐ適用する

About this role

Our team

The Aladdin Client Services (ACS) Team tackles the hardest, most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide world-class customer service to our rapidly growing, global client base. We are a diverse team and bring our unique skills and experiences to the table, but we all share a serious passion for solving tough problems and keeping our clients happy.

Are you a highly motivated professional interested in building a career in Fintech Industry? Do you want to be part of a team that shapes and improves our client’s investment processes? Can you deliver in a fast-paced environment and demonstrate resilience in the face of challenges? If this sounds like you, then join the Aladdin® business.

In this role, you will:

Develop expertise and answer client queries across the areas of trade operations, cash and position reconciliations, derivative operations, corporate action processing and other workflows in the operations space
Build strong working relationships internal stakeholders and cross regional teams while communicating and explaining new Aladdin capabilities to clients
Use technology to solve problems – we will teach you the skills you need to succeed, such as maneuvering relational databases and parsing product logs
Educate users, leverage service insights, and relay user experience feedback to improve the customer experience and our product
Work on a global team, with a local presence – you will get to work with teams across the world, while still engaging with a vibrant local team

We have:

The feel of a start-up with the backing of the world’s largest asset manager
A dynamic environment with professional growth opportunities and a welcoming employee culture
Sophisticated clients who call on our expertise to achieve strategic objectives ranging from streamlining workflows to implementing creative and innovative solutions
An organization that prides itself on delivering a superior user experience

You have:

1+ years experience in the financial services or industry, preferably in a role involving trade operations, cash/position reconciliations, derivative operations, or corporate action processing
Fluency in Japanese and English
Familiarity with third party technology platforms and parties such as DTCC, IHS Markit, and AcadiaSoft
An ability to work in a fast-paced environment with high self-assurance, positive attitude, and drive
Strong presentation skills and an ability to tailor approach to all corporate levels
Proficiency in technology, diagnosing root causes, and problem solving
An ability to manage multiple priorities efficiently

You may have:

Served as a provider or market practitioner in the areas of portfolio management, trading, investment operations, investment accounting, risk management, or data warehousing
Experience with query languages and databases

#EarlyCareers

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.