Sr Solutions Engineer

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

会社概要

F5のテクノロジーは、企業のデジタルトランスフォーメーションを可能にするアプリケーションの中核にあります。F5ネットワークスは創業以来一貫して、ビジネスアプリケーションを早く、安全に、かつ常に可用性を担保し、どんなクラウド環境にも対応するアプリケーション基盤を提供しています。私たちは、お客様にとって信頼できるアドバイザーであることに誇りを持ち、20年以上に渡るアプリケーション基盤を支える技術と実績を基に、ビジネス環境に向けた多様なソリューションを展開しています。

職務内容:

ソリューションエンジニア (以下SE) は、お客様及びパートナー様に向けた営業および技術的な役割を果たします。SEの主な職務内容は、営業を技術やスキルの側面でサポートし、F5のソリューションに関する技術的知識をお客様へ提供する事です。SE はF5製品とエコシステムの両方に優れた技術的スキルと知識を持っている必要があり、F5ではSEに対する継続的なトレーニングや資格取得をサポートしています。

また、営業と協業して、売り上げ目標を達成し、お客様のビジネスニーズの沿ったF5のソリューションと製品を販売する事です。当社のお客様の観点から、SEは、技術的およびビジネス上の課題を積極的に学び、理解し、解決する為の効果的なソリューションを提案する信頼できるアドバイザーです。F5 のSEは技術的な機能だけでなく、技術的価値提案とビジネス上のメリットを提示します。

• お客様のビジネスニーズに沿ってF5製品戦略や価値提案を伝える
• 対面・非対面等様々なセールスプレゼンテーション、ソリューションデザイン、デモンストレーションを通じて技術的な専門知識を提供する

• 営業と共に意思決定者を特定し、技術的な検証やサポートを得て、営業プロセスを推進する
• お客様のライフサイクルを通じて、一貫した最高クラスの顧客サービスを提供する
• 社内の技術者や営業、その他のチームと協力し、専門知識を活用し、様々な案件のニーズに応じ協業する。

望ましい経験:

• テレコム/サービスプロバイダ向けの設計、提案経験
• ネットワーク機能仮想化 (NFV) の実務経験
• クラウドアーキテクチャのソリューション提案経験 (AWS, GCP, Azure等)
• コンテナー オーケストレーション ソリューション (例: OpenShift、Kubernetes) の経験
• 提案ソリューションのパフォーマンスとサイジングの理解
• Web Application設計・開発経験 (Python, JavaScriptなど)
• 商用環境のルーティング/スイッチング設計・構築経験
• 競合製品の基礎的な知識
• 関連する認定資格(CKA等)

募集要件:

• 学士または同等の資格
• 8年以上のIT業界における経験
• 高いコミュニケーション力、プレゼンテーション、アカウントマネジメントのスキル

About our Job Postings:

When applying for any of the roles in F5, please note, our ideal candidate is not necessarily someone who meets all the posted requirements. In fact, this is just a representative of how we know the job has been done in the past. We would love to talk to you even if you don’t check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the role and the organization.

Role Overview:

The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.

Sounds interesting? Read on!

What you’ll do:

• Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc
• Determine viability of opportunity and map out organizational structure.

• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service through the customer life cycle
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.
  

How you’ll do it:

• Experience with routing/switching in production environments
• Experience implementing Networking Function Virtualizations (NFV)
• Basic competitive knowledge
• Understanding of Instance Performance and Sizing
• Proficient in one or more programming languages (Python, JavaScript, Golang, etc.)
• Experience with container orchestration solutions (eg: OpenShift, Kubernetes), a plus
  

What you’ll bring:

• BS/BA or equivalent work experience
• 8+ years related industry experience
• Advanced F5 solution knowledge and relevant experience in key competitor offerings preferred
• Expert communication, presentation and account management skills
• Relevant certifications a plus
• Prior mentorship experience a plus
• Demonstrated leadership capabilities and experience in leading initiatives
  

What you’ll get:

• This role reports to the Solutions Engineering Manager and is primarily based out of Tokyo and will under hybrid working mode
• While we encourage remote/virtual meetings, the nature of the role could require travel up to 10% of the time, and working across time zones
• This is a self-driven role, so career growth and development is available at every stage of your career.
• Competitive pay, family friendly benefits, and cool perks
• Tuition assistance for professional development
• Culture of giving back, strong diversity and inclusion interest groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-SP5

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.