Spa Attendant

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking Spa Attendant to achieve the company’s objectives and create a memorable guest experience.

• Work for a highly prestigious hotel in Spa Team.
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Maintain a high standard of cleanliness throughout The Spa & Wellness Center, with particular attention to changing rooms, toilets, showers, and relaxation areas, in accordance with the Spa Operating Manual.
• Support the daily operations of The Spa & Wellness Center by assisting the Therapist / Reception and Fitness teams as required.
• Assist therapists with the preparation, set-up, and cleaning of treatment rooms as required to ensure smooth service delivery.
• Adhere to all Health and Safety regulations and guidelines to maintain a safe and hygienic environment for guests and colleagues.
• Ensure all guest lockers are fully stocked with appropriate amenities, including robes, slippers, towels, and other guest supplies.

General Requirements

• Flexible to work all shifts, including mornings, evenings, and overnights.
• Strong hospitality mindset with the ability to work effectively in a multicultural environment.
• Able to multitask and adapt to a fast-paced, dynamic workplace.
• Previous customer service experience in Food & Beverage, Customer Support, or a similar service-oriented environment preferred.
• Fluent in spoken English with the ability to communicate confidently with international guests.
• Able to work in an English-speaking environment, including communication with supervisors and colleagues and the use of English-based systems.

We are delighted to receive your resume for further consideration.