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Job Description: Internal Communications Coordinator / Associate
Responsibilities
NEWSLETTER SUPPORT
- Newsletter publication: Assists with drafting and publishing sub–service line newsletters by gathering content from stakeholders, organizing images, preparing Word documents and SharePoint pages, and supporting review processes.
- Newsletter content process: Supports the execution of internal newsletters by assisting with content collection, sending reminders, coordinating reviews, and helping distribute communications to leadership and target audiences.
- AI enabled newsletter copyediting: Uses AI enabled tools (e.g., Microsoft Copilot) under guidance to support content drafting, editing, summarizing and basic data analysis
EMAIL CHANNEL SUPPORT
- Mailing list maintenance: Helps maintain static and dynamic distribution lists in OneAccess by making updates, notifying list owners, and escalating list-related issues as needed.
- Mailbox maintenance: Supports the setup and monitoring of shared mailboxes for area offices, office hubs, and key initiatives; helps track and respond to incoming messages.
OTHER INTERNAL COMMUNICATIONS SUPPORT
- Webcast coordination: Assists with scheduling webcasts and pre wire sessions by coordinating calendars, tracking logistics, and supporting leadership communications.
- Survey execution and analysis: Supports survey creation and data management by organizing responses, performing basic data analysis, and updating presentation materials.
- Event support: Provides logistical and administrative support for culture and engagement events, including sending invitations, maintaining participant lists, and issuing reminder communications.
- Metrics analysis: Tracks basic metrics such as webcast attendance, newsletter readership, and training participation; helps compile reports and share updates with stakeholders.
Knowledge and Skill Requirements
- Foundational understanding of internal communications or learning operations, with interest in developing skills in a professional services environment.
- Strong written and verbal communication skills, with the ability to follow templates and guidance to tailor messages for different audiences.
- Good organizational skills and attention to detail, with the ability to manage tasks and deadlines with support from the team.
- Ability to work collaboratively with teammates and stakeholders, and to take directions from more senior team members.
- Proactive, dependable, and eager to learn, with a solution-oriented mindset.
- Basic familiarity with AI enabled tools (e.g., Microsoft Copilot) and how they can support everyday internal communications and learning tasks.
Other Requirements and notes
- Ability to work U.S. business hours (8 am ET – 4pm ET) to support time sensitive communications, webcasts, and learning events.
- Willing to collaborate with and support global teams across geographies.
- This role is a 7 month fixed term maternity leave backfill, with potential for extension based on business needs.
Education and Experience
- Bachelor’s degree in Business, Communications, HR, or a related discipline preferred.
- Entry level or early career experience (including internships) in communications, learning operations, HR, or a corporate/professional services environment.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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