Tokyo Workplace Specialist

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role, due to the team's business needs, requires you to be physically present in the specified office full-time. This helps ensure you are best equipped to be successful and fulfil the role's responsibilities.

LinkedIn’s Global Workplace Services organization is responsible for designing and delivering facilities and services that reflect LinkedIn’s culture to create an environment where people love to come to work, interact with their colleagues, and deliver exceptional results. We are looking for an exceptional individual that has experience leading workplace operations (inclusive of facility & property management, food service, office services, physical security, project management, space management, and events) in a high-growth facility. This role will report to the Senior Workplace Manager and contributes to Workplace initiatives across region.

Responsibilities:

• Responsible for the development and delivery of all workplace services/programs at LinkedIn’s Japan location/s.
• Establishing good internal and external relationships across the organization and with suppliers on behalf of Workplace
• Understand business needs and communicating complex ideas in a clear and concise manner
• Liaising with various functions including IT, HR, Finance and Procurement to ensure that Workplace objectives are supported
• Liaising with property management with clear communication and transparency on maintenance, project needs, vendors, timelines, and coordination
• Independently managing conflict with vendors and stakeholders and proactively managing potential conflicts
• Provides creative solutions for issue resolution
• Proactively identifying and recommending opportunities for better methods to achieve objectives, including process efficiencies, quality improvement, risk mitigation, and cost improvements
• Provides solutions to business problems with knowledge and understanding of markets and industry
• Overseeing the efficient delivery of services with detailed focus on quality, cost, and timeliness
• Implementing standardized/best practice processes that create maximum efficiencies
• Sound knowledge of forecasting, budgeting and expense management
• Develops site/project/program level cost efficiency strategies
• Understanding local team’s business strategies and priorities and translating them to Workplace requirements
• Responsible for representing local priorities and needs in close collaboration with LinkedIn’s global design, real estate, and other cross functional teams to ensure strategies and programs are the right fit
• Influences stakeholders, partners and suppliers using data and insights
• Champions LinkedIn culture and values
• Foster a fun, inclusive team culture that reinforces diversity & belonging

Qualifications

Basic Qualifications:

• 3+ years of relevant experience in Facilities Management or Corporate Real Estate Management.
• 3+ years of experience in vendor management for facility related services.
• English and Japanese language fluency.

Preferred Qualifications:

• Additional experience in Accounting/Finance and/or Business Administration.
• A history of managing complex rolling budgets within a 3% variance.
• Demonstrated experience as a leader.
• Experience directly managing full range of workplace services through expansion & growth.
• Comfortable working in a fast-paced environment with changing priorities.
• Strong background in building partnership and attaining alignment with key stakeholders.
• Curious, flexible, strategic thinker who has created and evolved workplace programs.
• Proven ability to develop and execute complex projects and programs on schedule and on budget.
• A persuasive and credible communicator who can earn the trust of colleagues and senior management.
• Excellent collaborator, capable of working with others to find solutions to complex problems and leading teams towards shared goals with and without authority.
• Exceptional negotiator who is experienced in all varieties of facilities contracts.
• Strong financial management skills, specifically budget planning, accrual accounting, and variance reporting.
• Highly effective vendor management experience focused on providing timely, effective, high-quality solutions.
• Able to understand and immerse oneself with the unique LinkedIn culture and ensure facilities plans are consistent with it.
• Superior written and oral communications skills and the ability to deal effectively with people.

Suggested Skills:

• Facilities Management
• Vendor Management
• Stakeholder Management
• Building and Fostering Partnerships
• Project/Program Management

Additional Information

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