亚马逊致力于成为全球最以客户为中心的公司。在这里，人们几乎可以找到并发现他们想在网上购买的所有物品。通过为客户提供更多他们想要的选择，包括低廉的价格、广泛的选择和购物的便利，亚马逊继续发展成为世界一流的电子商务平台。如今，亚马逊总销售额的50％以上来自第三方。账户状况支持团队中的账户状况支持专员是亚马逊与我们的第三方业务合作伙伴（卖家）之间的主要接口。我们致力于为在亚马逊平台上销售商品的卖家提供世界一流的支持。我们努力在卖家意识到潜在问题之前预测他们的需求，并提供解决方案以帮助我们的第三方业务合作伙伴更好地为其客户提供服务。 职位描述：账户状况支持专员 地点：东京 语言要求：英语和中文 轮班要求：（视业务需求而定）轮班包括周末和节假日，每周全职 40 小时，日本时间上午 8 点至晚上 8 点之间轮班 9 小时，包括一小时的就餐时间。 账户状况支持专员必须依靠判断来计划和实现目标，并将在经理有限的监督下工作。账户状况支持专员需要运用其个人问题解决和分析技能来验证卖家的复杂交易和账户问题。成功的专员必须具备较高的软技能，具有同理心，并能够适应快节奏的工作环境。由于大多数决策都是在没有指导和高准确性的情况下做出的，因此所有候选人将以分析和客户服务为导向。 如果您成功成为账户状况支持专员，您将经常与销售人员、部门经理、风险分析师和其他公司员工进行书面和口头沟通，以实现您的目标。您将通过电话和电子邮件与我们的第三方卖家互动，指导和协助他们处理账户健康问题。一天中多达70％可能是接听和拨打电话联系人。当您与卖家沟通时，如果遇到不良指标或危险水平的账户，则需要能够重定向困难的对话。 Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online.
Netflix is one of the worlds leading entertainment services with over 270 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play,
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
Minimum qualifications: Bachelors degree or equivalent practical experience. 4 years of experience in management consulting, sales operations, business strategy, investment banking roles, or digital ads sales. Ability to communicate in English and Japanese fluently to interact
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Location(s): Japan City/Cities: Tokyo Travel Required: Relocation Provided: Job Posting End Date: July 30, 2024 Shift: Job Description Summary: Position Overview: This role is responsible for leveraging owned digital platforms to support weekly+ consumer growth, orchestrate
Return Flight-Supplier Quality Specialist - Nagoya, Japan Company: Boeing Japan Kabushiki Kaisha Job ID: 00000423765 Date Posted: 2024-06-11 Location: JPN - Nagoya, Japan Job Description Qualifications: (Japanese Follows) Boeing Commercial Airplanes Supplier Quality team is seeking
Who we are looking for Seasoned professional with Bachelor’s degree in business or related field, Japanese/English bilingual (written/verbal) and minimum of 8 years of experience in the financial services industry. Why this role is important to
This is what you will do: The Launch Planning Lead will drive projects, generate insights, and make recommendations that will enable compliant, efficient, and effective execution of product launch preparation across Alexion’s portfolio to support successful
Purpose: To lead and enable a people eco-system around moments that matter – delivering value at every touchpoint by ensuring the implementation of the People Strategy from a Business Partnering perspective. Act as Strategic HR Partner”
Job Description [Position/ ポジション名] 渉外本部 Public Affairs Manager or Assistant Manager [Responsibilities/ 職務内容] Public Affairs Manager/Assistant Manager implements the business strategy, engagement, and activation of external stakeholders who drive or influence the policies that determine our
Seeking a Subject Matter Expert on regional Extended Workforce (EW) Operations via Vendor Management System (VMS). Key Responsibilities EW Request Lifecycle Management through VMS Intake of EW request from stakeholders: collaborate with CBM and GSP Country Focal
Job Description [Position/ ポジション名] 渉外本部 Public Affairs Manager [Responsibilities/ 職務内容] Public Affairs Manager implements the business strategy, engagement, and activation of external stakeholders who drive or influence the policies that determine our ability to successfully secure
Amazon Marketplace and Global Selling has been the engine of growth of Amazon for the past several years. We are looking for an intellectually curious, self-driven, innovative and highly motivated and ambitious leader to lead Global
Customer Experience Lead, CWC Tokyo Description - Job Summary As a Customer Experience Lead, you are responsible for planning and managing the customer briefings and events at the Tokyo Customer Welcome Centre. Youll work with a
Consumer Marketing 担当 / Consumer Marketing - Core Printing Description - ◆業務内容： コアプリンタービジネス（ホームプリンター等）を中心としたコンシューマーマーケティングを 担っていただきます。 ＜具体的には＞ ・Core Printingビジネスの様々なMarketing（デジタルマーケティングや従来の広告施策等）戦略立案、実行 ・国内外の他部署（セールス、製品部等）と協業しJapanのCore Printingマーケティング担当として業務を遂行する ・オンライン広告出稿に関する立案、実行、ROI分析等 ・市場分析、顧客分析、競合企業分析等 下記経験がなくても「コンシューマーマーケティングの経験を積みたい」「外資系マーケティングの スキルを身につけたい」など積極的にチャレンジしたい方歓迎です！ ＜求める要件＞ ・オンライン広告に関する経験、知見 ・ECビジネス経験があれば尚可 ・Marketing経験があれば尚可 ・英語でメール、Chat、ミーティング対応が可能な方（流暢ではなくてもＯＫ） ＊今後、英語スキルを伸ばして行きたい方歓迎です。 ・ビジネスの状況から必要なStrategyを導き出すCritical Thinkingスキル ・社内の他部署や、ＡＰＪチームとバーチャルで協業できる方 ・新しいやり方やビジネス状況の急激な変化に対応できる柔軟さ Singaporeとのやり取りも多く、フラットな組織であるため、外資系Marketingに求められる ビジネススキルが身に付きます。 ECビジネスの経験、コンシューマー向けマーケティング経験を得ることができます。
We are looking for a Customer Success Manager (CSM) to join us in Tokyo! As a subject matter expert of our Risk Intelligence solutions post-sale, you will help to differentiate customer experience and lead a successful
