Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our
Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Lead and help a team of the
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company,
亚马逊致力于成为全球最以客户为中心的公司。在这里，人们几乎可以找到并发现他们想在网上购买的所有物品。通过为客户提供更多他们想要的选择，包括低廉的价格、广泛的选择和购物的便利，亚马逊继续发展成为世界一流的电子商务平台。如今，亚马逊总销售额的50％以上来自第三方。账户状况支持团队中的账户状况支持专员是亚马逊与我们的第三方业务合作伙伴（卖家）之间的主要接口。我们致力于为在亚马逊平台上销售商品的卖家提供世界一流的支持。我们努力在卖家意识到潜在问题之前预测他们的需求，并提供解决方案以帮助我们的第三方业务合作伙伴更好地为其客户提供服务。 职位描述：账户状况支持专员 地点：东京 语言要求：英语和中文 轮班要求：（视业务需求而定）轮班包括周末和节假日，每周全职 40 小时，日本时间上午 8 点至晚上 8 点之间轮班 9 小时，包括一小时的就餐时间。 账户状况支持专员必须依靠判断来计划和实现目标，并将在经理有限的监督下工作。账户状况支持专员需要运用其个人问题解决和分析技能来验证卖家的复杂交易和账户问题。成功的专员必须具备较高的软技能，具有同理心，并能够适应快节奏的工作环境。由于大多数决策都是在没有指导和高准确性的情况下做出的，因此所有候选人将以分析和客户服务为导向。 如果您成功成为账户状况支持专员，您将经常与销售人员、部门经理、风险分析师和其他公司员工进行书面和口头沟通，以实现您的目标。您将通过电话和电子邮件与我们的第三方卖家互动，指导和协助他们处理账户健康问题。一天中多达70％可能是接听和拨打电话联系人。当您与卖家沟通时，如果遇到不良指标或危险水平的账户，则需要能够重定向困难的对话。 Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By
Position Summary: Customer Support Executive is the entry point for customers in Japan seeking application and content support for Trading, Risk Management, Media and Wealth Management customers in Japan. The role is responsible for delivering world class service experience by
With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! Sr. Intelligence Consultant - Japan * English follows Japanese (日本語の後に英語が続きます） Recorded
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Our Customer Operations team helps customers find clarity in their work and get results with Asana. We are Asana experts and productivity savants who are passionate about investing in our customers’ success. We help customers with questions, feature requests, and
JOB SUMMARY Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving
Support the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes. Perform Korean language translation and proofreading where necessary. Respond and support Korean players issues via chat and email, including
■担当業務（担当者相当のポジション） * 医薬品/医療機器の治験/市販後に関する、以下の安全性情報管理業務。 - 安全性情報の受領・トリアージ・発番・データベース入力・PMDA報告要否の一次評価・QC。 - 症例経過の説明文（日英）・PMDAへの報告書の作成・QC。 - 安全性評価に必要な情報に関する再調査（クエリ）の作成。 - 国内外文献・海外措置情報からの個別症例・研究報告・措置報告の検出。 - 国内外文献・海外措置情報の評価に基づくデータベース入力・QC、PMDAへの報告書の作成・QC。 - 各種報告書のPMDA報告、顧客の提携会社への報告、治験実施施設への報告。 - 症例集積検討、シグナル検出・評価。 - 安全性定期報告案、感染症定期報告案、未知非重篤副作用定期報告案・治験年次報告案の作成・QC・当局報告。 - 治験実施施設向けのラインリストの作成・QC - 顧客へのエスカレーション・調整など - 上記に付随した業務 ■ 担当業務（Workflow Lead（サブリーダ相当）のポジション） 上記担当者業務の日常業務における、進捗・品質・生産性の管理と、トレーニング、エスカレーション対応などのサポート。 ■勤務地 Flexible Style Work適用（在宅ベース） 必要によりオフィス（品川本社/新大阪）に出勤 ■候補者の要件 ■必須
The Customer Success Advisor is responsible for owning the relationship with our key Returns customer in Japan. You will be responsible for ensuring timely and satisfactory resolutions of customer queries as well as technical and operational cases within the
Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company,
Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in English and Japanese fluently to interact with internal
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With $1.29 trillion in assets under management, and 45 offices spanning 18 countries, PGIM is among the world’s top-14 largest asset managers. Each
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
