We are looking for a Editorial Support Specialist to join us in Reuters News & Media Technology. The role serves as a specialist in Reuters Special Technology Services (STS) team and merges end user support, system support work with project
Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’
Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’
Areas of Responsibility As an IT Specialist, you will support the IT foundation, security, IT systems, IT services, communications and IT infrastructure of our distribution centres and their users across the Cluster. You will support the business users with hardware
Detailed Responsibilities -Working as leadership support to provide effective service delivery of end-to-end process of Supply Chain Customer Products to our internal or external customers globally. -Working closely with the IT Infrastructure and Operations leaders/teams/service providers, Solution
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
Job Description: *This position will be seconded from Rakuten Payments, Inc. to Rakuten Edy, Inc. from the joining date. ■Mission We will promote cashless promotion in Japan through Rakuten Edy and Rakuten Cash, two electronic money
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business
We are Reckitt そのチカラを自由に使え。 今の自分を超えていけ。 FREE YOUR POWER. PROGRESS YOURSELF. Home to the worlds best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the
Overview News can change the world, save lives, and bring us all closer together through empathy and understanding - but not if it isn’t read. Out of the hundreds of millions of articles and posts, how
About SmartNews SmartNews is a leading global information and news discovery company dedicated to delivering quality information to the people who need it. Thanks to our unique machine-learning technology and relationships with more than 3,000 global
This position requires English language ability. JD is available in English only. 本ポジションは日本語JDの用意がありません。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the
Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which
Position summary: The Recruiter will be responsible for managing the talent acquisition process for J&J Japan Innovation Medicine (Pharmaceutical). The Recruiter will manage the recruitment life cycle activities including but not limited to: sourcing, pre-screening, interviewing,
About SmartNews SmartNews is a global leader in redefining information and news discovery, committed to providing users with accurate, timely information and supporting quality journalism. We combine the power of our unique machine-learning technology with the expertise
The team working on products in Reality Labs (RL) is on a mission to build the next computing platform centered around people. We continue to push the state-of-the-art and groundbreaking research into emerging technologies, software, and
OVERVIEW Are you tech-savvy? Have a passion for quality? We are looking for Data Raters to work on projects aimed at advancing AI technologies. Join us for a unique chance to kickstart your career in the
About The Team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAIs customers represent a range of diverse backgrounds
We believe that human potential is truly limitless. This belief drives us to create technology that helps break down any barrier that divides us. We imagine a world where physical distance doesn’t limit our ability to
