Overall Purpose Of The Job The Senior Security Manager Assistance, North Asia, as a senior leader of a wider North Asia Medical and Security Assistance Services, plays as a key conduit in understanding clients’ needs and
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Job Description Summary A Lead Option & Upgrade Digital Product Specialist in Lifecycle solutions’ service marketing team is a key strategic position responsible for defining market and value propositions, articulating specifications, developing commercial strategy of solutions
Company Description Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent
Minimum qualifications: Bachelors degree in Computer Science or equivalent practical experience. 6 years of experience with designing and implementing cloud-based solution architectures for PaaS, IaaS, or SaaS. 5 years of experience as a Solutions Architect, Developer,
Microsoft is looking for a Global Account Technology Strategist(GATS) for one of our Global & Strategic accounts within the Industrial and Manufacturing industry. In this role, you will create and lead strategies with technology point of
As one of the Asia Azure Developer Audience Go-To-Market Manager in the region, the candidate is responsible to provide leadership across Asia for a connected developer engagement strategy. This includes end-to-end management from developer engagements, to
Are you enthusiastic about the opportunity of working for the global leader in renewable energy? Are you a constructive team member and want to be a part of an award-winning team, where the values are high?
Location(s): Japan City/Cities: Tokyo Travel Required: Relocation Provided: Job Posting End Date: July 30, 2024 Shift: Reduced Working Hours (Japan) Job Description Summary: Job Description Summary: Drive Green Tea Brand Strategy & Execution: Translate Green Tea
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of
About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise
WHO ARE WE LOOKING FOR? Nike Japan is hiring for a Manager, Site Experience who brings digital and commercial experience toward building Nike’s Site Experience (Site Merchandising) team in Japan. This leader will be a key
Job Description Summary The Commercial Controller role is responsible for commercial accounting in the region of GEHC. This role drives activities supporting the region’s overall and commercial activities. The position supports various functions, including the region
企業概要 IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be
About Glean We’re on a mission to bring people the knowledge they need to make a difference in the world. Glean was founded by a seasoned team of former Google search and Facebook engineers, who wondered
Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’
LocationOur Account Executive will be an integral part of our Sales team in Japan. This role is based remotely in Japan. Who We Are DoiT is a global multicloud innovator that helps simplify the most important cloud
Job Details: Job Description: Provides technical expertise to close new design win opportunities and provides co-engineering to drive product to production that results in billed revenue (sales in and/or sales through). Exhibits deep knowledge of the product portfolio
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software
