POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to
POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest
POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for
POSITION SUMMARY Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse,
POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code,
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match
POSITION SUMMARY Integrate communication activities and budget into the property’s overall sales and marketing plan, while meeting the primary revenue objectives of the hotel/resort. Strive to impact the property’s revenue objectives and meet specific property goals
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls,
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention)
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. 数値、転記、文書が正しく入力されているか、数学的に正確か、適切なコードであるかをチェックする。方針および手順に従って、すべてのファイル、記録、現金および現金同等物を整理し、保護し、維持する。仕訳帳・台帳・コンピュータを使用して、数値・財務データを分類・コード化・要約し、財務記録を編集・保存する。指定された期末決算手続き及び報告書の作成。SOPに基づき、定期的にキャシャーバンクを監査する。小口現金、キャシャー、契約の維持、配布および記録。SOPに従って、すべての現金差異を文書化し、維持し、伝達し、対応する。ホテルと現金護送サービスまたは主要な銀行との間の連絡役を務める。内部、外部、規制当局の監査プロセスに参加し、SOPの遵守を確認する。 会社の方針と手続きに従う；制服と身だしなみが清潔でプロフェッショナルである、機密情報の秘密を守る、会社の資産を保護する、ゲストと同僚のプライバシーとセキュリティを保護する。プロフェッショナルでポジティブ、かつタイムリーな方法でゲストのサービスニーズに対応する。明確でプロフェッショナルな言葉遣いで他者と会話し、正確かつ完全に文書を作成・確認し、適切なエチケットで電話や電子メールに対応する。10 ポンド以下の重量の物体を補助なしで移動、持ち上げ、運び、押し、引き、置く。他者と良好な関係を築き、維持する。共通の目標を達成するためにチームをサポートし、他の従業員の懸念に耳を傾け、適切に対応する。監督者の要請により、その他の合理的な職務を遂行する。 Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash
