BE GREAT TOGETHER WITH US. Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス(Managed Device Service - MDS) ・プリンター関連のマネージドサービス(Managed Print Service - MPS) マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are
About the Role: Grade Level (for internal use): 10 Senior Analyst (Corporate Governance & M&A) Background: S&P Global Governance Solutions and M&A team is seeking a highly skilled corporate governance expert for a consultative, advisory, and
Overall Purpose of the Jpb Responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. Deliver high quality service, through effective case management,
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
About the role: Brightcove is looking to hire a People Generalist to work at our Japan Office and support the JAPAC region. The ideal candidate will be comfortable being in a multifaceted role with the mindset
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and
We are looking for an executive assistant to join our team in Tokyo! Job description Context of the position The Executive Assistant is integrated into the Country Manager’s team in Tokyo, Japan. Within a team of
The Role: Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, youll be
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and
Company Description GfK Japan, a member of the globally renowned GfK Group, has been building trust and a strong track record in the Japanese market since its establishment in 1979. Specializing in sales trend surveys for
Company Description Since its establishment in Japan in 1979, GfK Japan, a world-leading research company, has built a strong reputation and track record in the market trend analysis of consumer electronics, cameras, IT, and telecommunications equipment.
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related
About the Role: Grade Level (for internal use): 09 Service Delivery Management Associate (Private Capital Market, Managed Data Services) Job Description Overview: We are looking for a dynamic Service Delivery Management Associate to join our Private
Company Description As a member of the world-renowned NielsenIQ group, GfK Japan has established a strong reputation for reliable sales trend research in the Japanese market since its founding in 1979. We specialize in home appliances,