Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
亚马逊致力于成为全球最以客户为中心的公司。在这里,人们几乎可以找到并发现他们想在网上购买的所有物品。通过为客户提供更多他们想要的选择,包括低廉的价格、广泛的选择和购物的便利,亚马逊继续发展成为世界一流的电子商务平台。如今,亚马逊总销售额的50%以上来自第三方。账户状况支持团队中的账户状况支持专员是亚马逊与我们的第三方业务合作伙伴(卖家)之间的主要接口。我们致力于为在亚马逊平台上销售商品的卖家提供世界一流的支持。我们努力在卖家意识到潜在问题之前预测他们的需求,并提供解决方案以帮助我们的第三方业务合作伙伴更好地为其客户提供服务。 职位描述:账户状况支持专员 地点:东京 语言要求:英语和中文 轮班要求:(视业务需求而定)轮班包括周末和节假日,每周全职 40 小时,日本时间上午 8 点至晚上 8 点之间轮班 9 小时,包括一小时的就餐时间。 账户状况支持专员必须依靠判断来计划和实现目标,并将在经理有限的监督下工作。账户状况支持专员需要运用其个人问题解决和分析技能来验证卖家的复杂交易和账户问题。成功的专员必须具备较高的软技能,具有同理心,并能够适应快节奏的工作环境。由于大多数决策都是在没有指导和高准确性的情况下做出的,因此所有候选人将以分析和客户服务为导向。 如果您成功成为账户状况支持专员,您将经常与销售人员、部门经理、风险分析师和其他公司员工进行书面和口头沟通,以实现您的目标。您将通过电话和电子邮件与我们的第三方卖家互动,指导和协助他们处理账户健康问题。一天中多达70%可能是接听和拨打电话联系人。当您与卖家沟通时,如果遇到不良指标或危险水平的账户,则需要能够重定向困难的对话。 Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By
At Probe CX, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
Amazon is seeking for a customer centric team member to drive improvements with Amazon Japan shopping journey. The Sr Program Manager is primary responsible for understanding largest customer pains by partnering with business teams and adopting right solution
General Job Function: . Lead business development and capturing opportunities . Develop and foster customer relationships . Lead business growth in the long term Duties and Responsibilities (in the order of priority): . Capture opportunities to meet
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and
Customer Success Manager Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect
Market Account Operation Management / セールスオペレーション担当 Description - Job Description セールスオペレーション本部 Market Account Operation Management業務をご担当いただきます。 【業務内容】 Greater Asiapacific Market管轄のお客様担当のAOM(Account Operation Manager)として、 日々のお客様の業務支援を行っていただきます。担当営業と協調しながら、お客様向けの見積構成や発注から 出荷・納品、また納期のお問い合わせにかかわる業務を円滑に進めていただくための環境整備や、お客様からの ご質問やお問い合わせに対するサポート、また海外のチームとも連携しながらお客様の他国拠点のサポートも対象 となります。また、お客様向けのポータルサイトやオンラインストアのサポートもあわせて行っていただきます。 具体的には; ◆新規のお客様に対してのNew On-Boarding支援(ポータルセットアップ、製品カタログセットアップなど) ◆お客様の調達プロジェクトに対する支援を営業とともに行う ◆お客様に提供しているポータルサイトやオンラインストアのサポート(問い合わせやユーザセットアップなど) 【求める経験、スキル】 ・英語を使用して電話、メール、オンラインミーティングの経験が必須(ビジネス会話レベル) ・営業もしくは営業後方支援業務の経験がある方尚歓迎 ・Excel,Accessによるデータ管理 ・BI関連ソフト使用の経験がある方尚歓迎 【応募書類】 職務経歴書(日本語)、履歴書(写真不要) #LI-Post
Asset & Wealth Management Private, AWM Operations, Alternatives Private Operations – Alts Real Estate Portfolio Services, Vice President, Tokyo ASSET MANAGEMENT OPERATIONS We provide customized service to our clients and enable our business to grow the Asset Management franchise
About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of
Associate Contracts Management Specialist - Tokyo, Japan Company: Boeing Japan Kabushiki Kaisha Job ID: 00000422783 Date Posted: 2024-05-30 Location: JPN - Tokyo, Japan Job Description Qualifications: (Japanese Follows) The Boeing Company is currently seeking an Associate Contract
Job Description: About us Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones
Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want
Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking,
ABOUT THE ROLE: We are seeking a talented Customer Success Manager to join our global team at Xsolla! The primary function of the Customer Success Manager, Japan, is to sustain and grow existing client business through individual and
Consultant, Client Relationship Management (Location: Tokyo) Job Description : • Actively manage, plan, prioritize, and follow-up on all phases of project work and change requests ensuring that personnel efforts are focused on business priorities. • Lead a
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in account management, sales, or marketing. Experience in developing and pitching solutions through various channels (i.e., over the telephone, email, in-person meetings) to prospects. Ability