カスタマーサポートスペシャリストとして、HubSpotのお客様のビジネスの成長をサポートいただくお仕事を担っていただきます。当社のサポートチームはお客様のニーズに迅速に対応し、クリエイティブな問題解決力とHubSpotの仕組みに関する深い知識で、お客様お一人お一人にパーソナライズされた相談しやすいサポートを提供します。 HubSpot JAPACのカスタマーサポートスペシャリストの実際のお仕事の詳細は、以下のビデオでご覧ください。 カスタマーサポートの役割： チャット、メール、電話などの方法でお客様と連携し、効果的に問題を解決に導きます HubSpot内のさまざまなツールについて、使い方の質問に回答し、お客様をサポートします。（この業務によりHubSpotのソフトウェアに関する深い知識を身につけることができます） ソフトウェアの問題を診断し、確立されたプロセスを用いて製品チームやエンジニアリングチームと連携します HubSpotソフトウェアを使用するマーケティング担当者、営業担当者、サービス担当者へのサポートとガイダンスの提供をします お客様がビジネスを前進させ、成長させるために役立つ、パーソナライズされたソリューションのご提案をします カスタマーサクセスや営業チームなどの社内チームと協力し、既存のお客様が当社のプラットフォームやサービスをさらに利用する機会を特定する お客様のニーズが変化し、案件の量が増えても、冷静さ、回復力、柔軟性を発揮できることを求めます 応募条件： ネイティブレベルの日本語とビジネスレベルの英語力 クリエイティブな問題解決にやりがいを感じられる方 自発的で学習意欲のある方 ダイナミックな環境で成長し、スピードの速い変化に柔軟に対応できる方 優先順位や顧客ニーズの変化に迅速に対応できる方 顧客と一緒に仕事をし、顧客の目標を実現するためのソリューションを見つけることに情熱を持っている方 優れたコミュニケーション能力、明確な表現力、流暢な会話力 HTML、CSS、APIなどの技術的なスキルを身につけることに興味がある方 このポジションで働くメリット： 無制限の休暇制度とリモートワーク制度 HubSpotの株式(RSU)と従業員株式購入プラン (ESPP) 包括的な新入社員のオンボーディング＆トレーニングプログラム 無料図書プログラム 育児休業：最低16週間のプライマリーケアギバー休暇と6週間のセカンダリーケアギバー休暇 勤続５年でのサバティカル（長期有給休暇制度） 年間フィットネス補助金プログラム HubSpot の文化は、当社のミッションと指標に対する共通の情熱によって支えられています。適切な判断を下し、顧客のために解決することを価値観とする、成長意欲のある素晴らしい人々が集まる文化です。HubSpotで働く社員は、HEART: Humble, Empathetic, Adaptable, Remarkable, Transparent（謙虚さ、共感性、適応性、卓越性、透明性）を持っています。
Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which
Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which
Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks.
JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 Introduction Our Mission Building trust for a seamless society. We challenge ourselves daily to achieve this mission. Merpays business started as a payment service, but that was just our first step
Channel GreenLake Sales Specialist This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud
Company Description Company Description Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years
Job Description As Location Support Specialist, you will handle a wide range of tasks involving hands-on support for end users. The role can be seen as Support Services’ pro-longed arm on site to provide technical assistance and
Cochlear is the global market leader in implant hearing solutions. Cochlears mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear
Company Description Logistics Specialist is primarily responsible for inbound/outbound and warehousing operations for finished & event goods. The key role is to smoothen the daily execution, also by technically supervising temporary staffs. You work with internal teams
Job Description: Employer: DWS Group Title: Institutional Client Services Specialist Location: Tokyo Job Code: #LI-ZL1 #LI-03 About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity
The Group: Morningstar’s Business Development group is responsible for helping our institutional clients strengthen their businesses with the goal of providing better outcomes for investors. The group primarily serves the following client segments: retail banks, private
A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA.
Are you passionate about making life better for patients worldwide? If the answer is yes, you think just like us. We are a world-leading medical solutions company, designing and supplying medical solutions to enhance performance in
Seeking a Subject Matter Expert on regional Extended Workforce (EW) Operations via Vendor Management System (VMS). Key Responsibilities EW Request Lifecycle Management through VMS Intake of EW request from stakeholders: collaborate with CBM and GSP Country
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks.
The role of a Skechers Product Specialist is to provide an excellent customer experience. Product Specialists are enthusiastic and welcoming, they serve as Skechers product experts and are committed to customer satisfaction. Starting Rate: $17.50 Main Responsibilities Drive
Operations Specialist The role involves managing trade lifecycle of daily trading activities of all portfolio managers trading Equity and Fixed Income products across APAC region, as well as leading projects and initiatives and providing control framework and
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
