Within the Key Client and Runway segment, we are offering a full time position with the main focus to serve as Customer Experience Consultant for handling SCM operation. As part of the team you will cooperate with
Within the Key Client and Runway segment, we are offering a full time position with the main focus to serve as Customer Experience Consultant for handling SCM operation. As part of the team you will cooperate with
Within the Key Client and Runway segment, we are offering a full time position with the main focus to serve as Customer Experience Consultant for handling SCM operation. As part of the team you will cooperate with
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Introduction The sector of Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations, as well as transferring. Job Mission The mission of the DUV Field Service Engineer(FSE),
* Engineering manager at Fintech Company * Flexible working environment and housing allowance is available Client Details * Global fintech Company with overseas branches. * Their service has more than 15M users. Description * Cross-cutting decisions (technical
Foreign (Gaishi) company that has a small but very strong team in Japan. They are in their high growth phase globally, so joining them at this stage would mean accelerated career growth and responsibility, as well
The Logistics Coordinator will plan, operate and manage the supply-chain network, understanding inventory, freight transportation modes and routes. In addition, understand inventory management and its process in the warehouse, including confirmation of daily inventory, month-end inventory,
Take responsibility for topics like the budget planning and support different departments like general affairs and HR. Take care of opex and capex control and international projects. Client Details A leading global producer of technological solutions
* Handle demand planning for both imported and domestically produced items * Handle purchasing and control inventory movement until delivery Client Details Our client is a multinational company that manufactures construction tools and building maintenance equipment.
You will be a standalone HR Manager for the companys the Japan office. You will also be working closely with other peers in HQ. Client Details The client is a leading real estate and hospitality firm
Lead in GQP QA operational activities for the business for company products. Ensure effective compliance, continuous improvement activities, and overall quality processes. Client Details * Global Pharmaceutical company specializing in generics, biosimiilars, APIs, and new products
* Manage logistics activities for ongoing windfarm construction projects * Collaborate with logistics vendors to ensure smooth import/export process of heavy machinery and spare parts items Client Details Our client is a multinational company that is
Responsible for account management in Automotive Tier1 and Illumination fixture manufactures. Client Details A lighting company that develops, manufactures, and distributes LEDs, light bulbs, and related products for automotive lighting, general lighting, and speciality lighting. Description
As an HRBP, you will be responsible for one of the companys cor business units. You will be flexibly devising human resources strategies while overseeing aspects such as personnel systems, talent development, performance management, succession planning
Selling companys memory products through distributors. Client Details International company manufacturers various ICs including serial flash, dynamic memory, micro-controllers, and super I/O chips. Description * Build good relationships with customers * Collect market information and grab
A world-renowned media and entertainment company is looking for a Facilities Technical Infrastructure Senior Specialist/Assistant Manager. The position is based in Osaka and requires on-site work with flexible schedules. FULL relocation support is available. About The
Are you looking for an opportunity where you can leverage your accounting and admin skills with a leading global supplier of machinery and services to the packaging and label industries? Amazing opportunity with great benefits that
Take lead in CMC RA activities for the business in regulatory strategy/maintenance to obtain and maintain regulatory approval. Contribute and support the CMC RA organization both domestically and overseas members Client Details * Global Pharmaceutical company specializing
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