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Service Recoveryの求人 - 23 Job Positions Available

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職種 正社員 職務明細 フィデル・テクノロジーズ株式会社(2001年設立)は、東京に拠点を置き、テクノロジー、ローカリゼーション、バイリンガルスタッフィングサービスとソリューションを、グローバル企業および日本の中小企業に提供するラングテックコンサルティング会社です。日本市場への参入、ITサービス(ソフトウェア開発、製品開発・導入、インフラサポート)、ローカライゼーションサービス、人材派遣など、フィデルは日本における最も信頼できるパートナーです。 Fidel Technologies KK (since 2001) is a Tokyo-based LangTech Consulting firm & offers Technology - Localization - Bilingual Staffing services & solutions to global as well as SME Japanese clients. For Japan market

Fidel Technologies KK  12 hours ago
Sabre Corporation jobs

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. About the team We

Sabre Corporation  3 hours ago
Hitachi jobs

Location: (HE)Office_Kokubu Job ID: R0052359 Date Posted: 2024-05-27 Company Name: HITACHI ENERGY JAPAN, LTD. Profession (Job Category): Quality Management Job Schedule: Full time Remote: No Job Description: Your responsibilities: You will be responsible for the successful

Hitachi  3 hours ago
Teradyne jobs

Our Porpose Would you like to be a part of a rapidly growing company with the opportunity to influence your own career progression? Could you see yourself providing your problem-solving skills and technical expertise to our

Teradyne  1 hour ago
Cogent Labs jobs

About Cogent Founded in 2014, Cogent Labs is devoted to providing innovative solutions to real-world problems in order to improve peoples quality of work and life through intelligent automation. We believe achieving this goal requires a

Cogent Labs  13 hours ago

職種 正社員 職務明細 【部門紹介】 We provide DX support, focusing on infrastructure construction, operation and maintenance for customers in Insurance Industry customers. 【プロジェクト紹介】 By having TCS permanent employees in charge of this project, knowledge sharing and education

Tata Consultancy Services Japan Limited  12 hours ago

職種 正社員 職務明細 【部門紹介】 We provide full-stack cybersecurity services to major Japanese customers. We provide consulting, design, construction, and operations related to governance, risk, and compliance, enterprise vulnerability management, and managed security services, including SOC, using a hybrid

Tata Consultancy Services Japan Limited  12 hours ago
Intersoft KK jobs

Intersoftkk Inc. is a global Information Technology and Services Company offering all sorts of web and mobile application design & development, Salesforce & SAP enterprise solutions. We are a leading Digital Transformation Service firm with a rich history

Intersoft KK  12 hours ago
Black Pen Recruitment jobs

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world

Black Pen Recruitment  12 hours ago
Oracle jobs

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries

Oracle  3 hours ago
Google jobs

Minimum qualifications: Associates degree, trade school certification, training certification in a technical field, or equivalent practical experience. 2 years of Mechanical/HVAC, experience in an industrial or commercial environment. 2 years of experience in operating, maintaining, or

Google  2 hours ago
Saint Louis University jobs

Who we are looking for Charles River Development, a State Street Company, is looking for a Level 2 Systems Analyst to join our Tokyo office. This is a client-facing, business and technical position responsible for all

Saint Louis University  2 hours ago
Micron Technology jobs

Work Flexibility: Hybrid or Onsite Position summary: Work as part of the Network Services Integration team to deliver network infrastructure projects in line with identified requirements. Work with key stakeholders to ensure that all deliverables are complete

Micron Technology  2 hours ago
Discover jobs

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: None Job Family: Information Security Job Qualifications: Skills: Information

Discover  2 hours ago
Marriott International jobs

JOB SUMMARY Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting

Marriott International  2 hours ago
Microsoft jobs

Creates and leads strategies for high-impact/high-profile accounts that yield high-volume sales and open new opportunities for both Microsoft and its partners that are aligned to goals, outcomes, and forecasts. Proactively builds and expands strategic network of

Microsoft  3 hours ago
Hp jobs

プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス(Managed Device Service - MDS) ・プリンター関連のマネージドサービス(Managed Print Service - MPS) マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM PLの経験 ・ネットワークに関する知識

Hp  3 hours ago
State Street jobs

Who we are looking for Technical Operations/DevOps Platform engineer with an aptitude for algorithms, data structures, and software design with hands-on experience with debugging and optimizing code, as well as automation. A candidate with strong analytical

State Street  3 hours ago
UNIDO jobs

Requisition ID: 3986 Grade: L3 Country: Japan Duty Station: Tokyo Category: Project-funded Professional and higher Type of Job Posting: Internal and External Employment Type: Staff-Full-time Appointment Type: Fixed Term - 200 series Indicative Minimum Net Annual

UNIDO  3 hours ago
Oracle jobs

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries

Oracle  3 hours ago

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