Key Responsibilities Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. When necessary, works closely with customer to
Key Responsibilities: Performs all standard service activities through Tier0 & Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by
Key Responsibilities Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement. Drives the adoption of new technology at the customer site. Manages a team that works closely with customers
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment
Key Responsibilities Collaborating with Solution Architect to apply complex HVP solution offerings to meet customer needs. Defines the SOW (statement of work) and project pricing for an engagement in collaboration with the Solution Architect Responsible for
Key Responsibilities Performs standard Tier I procedures including wafer measurement. Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality.
Key Responsibilities Assists in delivering technical presentations, negotiating product specifications and creating product configuration proposals. Assists in identifying opportunities to solve complex opportunities for customers. Assists account sales to close business on specific products and/or services.
