Functional Description Global Payments Solutions (GPS) provides payments, collections and liquidity products to Commercial Banking and Global Banking corporate and institutional clients. The team supports clients across domestic and cross-border payment flows, channels and cash management-related
Job Description Summary: Role Type: Individual Contributor The Director, Technical Consumer Data Research (TCDR) reports to the Senior Director, TCDR, APAC and leads consumer research for Japan and South Korea Operating Unit (JSK OU) and Global
Functional Description Global Payments Solutions (GPS) provides payments, collections and liquidity products to Commercial Banking and Global Banking corporate and institutional clients. The team supports clients across domestic and cross-border payment flows, channels and cash management-related
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations（Client Operations）は、Securities Services／TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。（ハイブリッド勤務／グローバル連携あり） 仕事内容（Key Responsibilities） クライアント・リーダーシップ：日本の信託銀行／資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善／変革の推進：STP向上、手作業削減、例外管理の標準化を主導し、未然防止（Escalation Prevention）とTAT短縮を両立。 マルチ機能・マルチプロダクト運営：セトルメント／アセットサービシング／オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理：運営KPI／KRIの設計、キャパシティ＆スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携：海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発：3–5年目安のピープルマネジメント（採用／評価／育成／サクセッション）と、包摂的なチーム文化の醸成。 コントロール／リスク：規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格（Requirements） 必須 カストディ／証券オペレーションのマネージャー経験（チーム運営、品質／納期管理、エスカレーション対応） ピープルマネジメント経験（目安：3–5年）— 採用、評価、育成、パフォーマンスマネジメント 複数機能／複数プロダクト（例：セトルメント、アセットサービシング、オンボーディング／債券・株式・投信など）をカバーした運営経験 戦略的な計画立案と実行（KPI設計、リソース計画、改善ロードマップ） Change maker／Drive：標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション（英語）での協働経験（リージョン／グローバルとの調整・交渉） 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語：英語（ビジネス必須）／日本語（基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能） プロダクト知識：非日本証券（US／EU債券等）の取り扱い経験 以下のいずれかに強み：アセット、コーポレートアクション、ミューチュアルファンド（投信） 歓迎要件（Preferred） NPS／CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード／例外管理等のデータドリブン運営 クロスボーダー運営（税務・開示含む）の知見
Position Objective/Purpose/Background This position is a client facilitation manager role that works with and support Markets Sales to improve client experience. Support actively sales and contribute to improving the relationship between the entire company and its
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What We Do As the third line of defense, Internal Audit independently assesses the firm’s governance, risk management and control environment. Our work helps the firm identify control gaps, challenge risk management practices, and support timely
Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations
Role Summary As an Assistant Vice President in Asset Servicing Operations (SSV Ops Japan), you’ll be a hands-on operator responsible for delivering end-to-end corporate actions / asset servicing processing accurately and within deadlines in a highly
Job TitleFinance & Administration Coordinator Job Description SummaryWe are looking for a detail-oriented Finance & Admin coordinator professional to support finance, procurement, invoicing, reporting, and administrative coordination across data center maintenance operations. This role is responsible
Job Description The Recruiting Coordination Representative plays a central role within Intuitive’s Talent Acquisition team, working collaboratively to support group goals. This versatile position calls for an organized, proactive team member who is committed to client
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match
Job Description SummaryThe Lead Secondary Engineer works on T&D substations for EHV AC, HVDC and FACTS projects with designers, peer engineers & leaders. The engineer is responsible to define, design, coordinate all technical aspects of HV
Company Description Transforming Life Science Consulting Worldwide Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with top-tier companies in pharma, healthcare, and animal health. With over
BUSINESS UNIT OVERVIEW Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world. In addition, Operations provides
Job Description: Jefferies will have joint venture company with SMBC Nikko in 2027, hence we are looking for additional HC who can handle corporate action events for Japan market working with current employee at Jefferies. Asset
Department Profile Morgan Stanley Japan Operations belongs to Morgan Stanleys Global Operations. The Operations Group is composed of Shared Services and Banking Operations (SSBO), Operations Risk & Regulatory Control (ORRC), and Institutional Equities Division / Fixed
Morgan Stanley is seeking an Associate in the Fixed Income Trade Support Group. The role is part of Global Rates Operations and is based in Tokyo and will support the Fixed Income JGB Trading Desk. Role
Role Overview The Wholesale Lending Operations Servicing & Booking Intermediate Analyst (C11) sits within the Loan Agency and Loan Operations teams at Citigroup Global Markets Japan Inc. and is targeted at Officer level and below. This
Shape your Career with Citi At Citi, our Markets Operations teams are integral to the seamless functioning of global financial markets. We are at the forefront of ensuring efficient and compliant processing of diverse financial products,