エウレカは、真剣にパートナーを見つけたいと考えている方に向けた恋活・婚活マッチングアプリ「Pairs（ペアーズ）」を運営している会社です。 Pairsは、日本国内で累計登録数2,700万以上の日本最大級のオンラインデーティングアプリです。2012年に日本版、2013年に台湾版のサービス開始して以来、順調に成長を続け、70万人以上の方がPairsでお相手を見つけています。 2015年には、世界中でオンラインデーティングアプリを展開するMatch Groupにジョインし、私たちのミッションである「人生に”あってよかった”と思ってもらえるものを。」を実現するため、日本国内だけでなく、グローバルで更なる成長を目指しています。 Job Summary: Trust & Safety Project Teamは、違反行為や悪質な利用からユーザーを守り、Pairsを安心して利用できる環境を構築・維持することを目的としたチームです。検知・予防・調査・対応といったTrust & Safety業務を支える堅牢で拡張性のある基盤を構築し、ユーザーの保護とPairsの信頼性向上を通じてサービスの成長に貢献します。 本ポジションは、Trust & Safety Project Teamの一員として、Trust & Safetyプロジェクトに専任で携わるTrust & Safety Engineerのポジションです。 具体的な業務としては、検知・調査・対応をオペレーションする社内チームが正確かつ高速に意思決定できるよう、管理画面・オペレーションツール・ダッシュボードといったWebフロントエンドの設計・実装・改善と、これらのフロントエンドを支えるバックエンドシステムの設計・開発・運用を担っていただくことです。現場で得られる知見を生かし、対策の運用効率そのものを引き上げていきます。 また、違反ユーザーや悪質なユーザーに関するデータを継続的に確認・分析し、リスクや影響を評価しながら、検知・予防・調査・対応を支える仕組みを高速に実装・改善し、悪質な利用の抑止とユーザーの保護に貢献します。 Trust & Safety領域のチームメンバーと密に連携し、現場で得られる知見やデータをもとに、対策の精度や運用効率を継続的に高めていくことが期待されます。これらの取り組みを通じて、ユーザーがPairsを安心して利用できる環境づくりに貢献していただきます。 What You’ll Do: 検知・調査・対応を担う社内オペレーションチーム向けの管理画面・オペレーションツールの設計・実装・改善 リスクの兆候や施策の有効性を可視化するダッシュボード・モニタリングUIの構築 現場のオペレーション効率と判断精度を継続的に高めるためのUI/UX改善 フロントエンドを支えるスケーラブルなAPI・データ処理基盤の設計・構築・実装 検知・予防・調査・対応といったTrust
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