至高のおもてなしは、あなたから始まります 誰かの一日を明るく彩っている自分を想像してみてください。ヒルトンのホテルチームに加わるということは、出勤するたびに、まさにそのような瞬間を創り出す役割を担うということです。 リザベーションスーパーバイザー/チームリーダーは、グループセールスおよび企画業務を担当するとともに、ホテルの予約チームの管理と育成を担います。リザベーションスーパーバイザー/チームリーダーの役割は、すべての滞在を素晴らしいものにする大切なポジションです 典型的な一日の業務内容は以下のとおりです。 日々の予約業務のサポート:客室在庫と空室状況、団体予約ブロックと宿泊リスト、締め切り日、料金制限、稼働率戦略、システム利用状況の管理を支援します。 団体予約の調整:宿泊リスト、請求要件、特別リクエストを処理し、会議プランナー、宿泊予約部門、社内各部署間の関連情報の伝達を円滑にします。 収益最適化のサポート:予約状況を監視し、収益最大化のための料金および稼働率戦略を支援します。 予約サポート:予約リクエストに対応し、必要に応じてチームメンバーと顧客にサービスを提供します。 部門運営のサポート:部門プロジェクトを支援し、レポートを作成し、予約部門のリーダーに管理面でのサポートを提供します。 チームの育成とモチベーション向上:チームメンバーを監督・サポートし、パフォーマンスを監視し、コーチングを提供し、前向きで生産的な職場環境を醸成します。 滞在を特別なものにするために ヒルトンでは、私たちが日々大切にしている価値観こそが、ここで働く喜びと成功のカギであると信じています。私たちは、すべてのチームメンバーに次のような要素を求めています。 おもてなし(Hospitality)の心で温かく照らし続けたいという情熱。誠実(Integrity)に行動し、常に正しいことを行う強さ。リーダーシップ(Leadership)を発揮し、仲間を勇気づけられること。チームワーク(Teamwork)こそが最良の結果を生むという信念。責任感(Ownership)と主体性。そして、いま(Now)という一瞬がお客様にとって忘れられない思い出になることを理解し、目の前の瞬間に全力で向き合う規律とスピード感。 さらに、本ポジションを担っていただくにあたり、少なくとも以下の条件を満たしていることが求められます。 予約、レベニューマネージメント、またはホテルオペレーションの実務経験。リーダーシップを発揮する立場での経験があれば尚可 優れた事務処理能力、管理能力、タイムマネージメントスキル 書面および口頭の両方における優れたコミュニケーション能力とプレゼンテーションスキル 細部への注意力(正確性)を持ち、複数の優先事項を管理・遂行できる能力 ホテルシステム(OnQ PM、R&I、Delphi、IDeaS GRO v3)およびMicrosoft Officeを使いこなせること 収益機会を特定し、それを具体的なアクションへとつなげるビジネス視点(商業的思考)を持っていること チームの成功と顧客満足の向上に尽力し、状況の変化に対応できる前向きな姿勢 Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. 配属については応相談 / Department will be discussed during interview. Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms,
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is
Visit.org is looking for a passionate and ambitious Customer Success Manager based in Japan to join our remote team. The Customer Success Manager will own a client portfolio, acting as the main point of contact and