【職務概要】 カスタマーケアチームの一員として、注文から現金(Order to Cash)までのプロセス運用を担当する。 受注確認、ステータス更新、出荷スケジュールについて、社内チームや外部パートナーとコミュニケ―ションを取り、一つひとつの注文を円滑に処理する。 受注/出荷/請求の各段階における文書の作成、配布を実行/サポート。 サードパーティベンダーと協業し、パフォーマンス向上をサポートする。 KPIを達成するためのカスタマーサービスの生産性/有効性を改善する。(LIFR、コスト、受注入力エラー、請求エラー、パフォーマンス等) 部門内でのツール、コンピテンシー、成果を強化するためのプログラムを実行する。 チームエンゲージメントを維持し、持続可能なチーム運営をサポートする。 他のカスタマーケアメンバーと協力して日本のサプライチェーン顧客戦略をサポートする。 【主要職務】 1. オペレーション遂行 担当領域オペレーションの遂行 担当領域のオペレーションをモニタし正常なオペレーションを維持する。 突発的なリソース対応(オペレーションカバー) 2. KPI管理 担当領域のKPI計測 3. 改善活動 日常オペレーションから発生する異常や、計測されたKPIを基に改善案を提案/実行 4. ビジネス支援 担当領域の事業部と協業しビジネス成長のための施策支援 【Stakeholders】 社内関係: セールス、マーケティング、メディカルエデュケーション、コンプライアンス(法務) 社外関係: 顧客、外注ベンダー Stay connected by joining our
Job Description: Business Overview Rakuten Groups mission is To empower people and society through innovation. Within this mission, Rakuten Travel stands as one of Japans largest accommodation booking sites, offering diverse and appealing services that cater
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in account management, sales, or marketing. Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospective customers. Ability
About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives
企業概要 AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives across
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our
Job Requisition ID #26WD97585 Position Overview The Senior Associate Business Development Representative (SR2) is responsible for driving lead generation and qualification while providing comprehensive sales support across early-stage pipeline activities. This role leverages CRM systems and analytics
About the OpportunityJob Type: Permanent Application Deadline: 29 June 2026 Title Enterprise Resilience and BCM Associate Director Department Enterprise Resilience, Global Risk, General Counsel Location Japan (Tokyo) Reports To Global Lead Crisis Management & BCM Level Associate Director
Minimum qualifications: Bachelors degree or equivalent practical experience. 4 years of experience in management consulting, sales operations, business strategy, investment banking roles, or digital ads sales. Experience with core business operations (e.g., annual business planning, headcount
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives
JOB SUMMARY Ensures the effectiveness of internal controls in compliance with corporate objectives and government standards at country, regional, plant, and distribution center levels. Reviews, evaluates, develops, implements, maintains, and verifies internal and operational controls for
JOB SUMMARY Design, validate, and launch new products. Accurately define functional requirements for new products. Design, test, and integrate components, finalize designs, and evaluate overall effectiveness, cost, reliability, and safety. Design, develop, execute, and evaluate conformity
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
About Us: Morgan Stanley is a global financial services firm helping governments, corporations, institutions and individuals around the world to achieve their financial goals. Morgan Stanley is committed to maintaining first-class service that has defined the
・自動車用途を含む機能性材料(プラスチック、フィルム、ゴム、電気絶縁システム、電線・ケーブル等)に対する安全性・信頼性評価および認証業務 ・製品安全規格、自動車業界規格及び各国法規・規制に関するお客様からの技術的なお問い合わせ対応、 ・お客様の製品仕様の確認、規格要求への適合性確認、試験プログラム決定、認証発行までの一連のプロジェクトマネージメント(お客様、営業、試験エンジニア、他部署との技術的な折衝・調整を含む) ・国内外エンジニアやラボとの試験ラボとの連携による自動車材料試験の実施調整、試験結果の技術的レビューおよび報告(グローバル案件における英語でのコミュニケーションを含む) 理工系の大学卒業以上(化学、材料工学、電子・電気系など) 社内外のコミュニケーションを円滑に進められる人 主体的に交渉、問題解決に取り組める人 コミュニケーション能力(英語でのコミュニケーションを含む) レポート作成能力(MSオフィス等、簡単なPCスキル含)、英語読解力がある人 新しいこと、未知の領域の事柄に対しても、精力的に取り組める人 A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryReal Estate & Facility Management Job Details About Salesforce Salesforce
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our
About the OpportunityJob Type: Permanent Application Deadline: 31 July 2026 Title Institutional Sales, Associate Director Department Institutional Sales Location Tokyo Reports To Head of OAM, Institutional Sales Level 7 We’re proud to have been helping our clients