【職務概要】 カスタマーケアチームの一員として、注文から現金（Order to Cash）までのプロセス運用を担当する。 受注確認、ステータス更新、出荷スケジュールについて、社内チームや外部パートナーとコミュニケ―ションを取り、一つひとつの注文を円滑に処理する。 受注/出荷/請求の各段階における文書の作成、配布を実行/サポート。 サードパーティベンダーと協業し、パフォーマンス向上をサポートする。 KPIを達成するためのカスタマーサービスの生産性/有効性を改善する。(LIFR、コスト、受注入力エラー、請求エラー、パフォーマンス等) 部門内でのツール、コンピテンシー、成果を強化するためのプログラムを実行する。 チームエンゲージメントを維持し、持続可能なチーム運営をサポートする。 他のカスタマーケアメンバーと協力して日本のサプライチェーン顧客戦略をサポートする。 【主要職務】 1. オペレーション遂行 担当領域オペレーションの遂行 担当領域のオペレーションをモニタし正常なオペレーションを維持する。 突発的なリソース対応（オペレーションカバー） 2. KPI管理 担当領域のKPI計測 3. 改善活動 日常オペレーションから発生する異常や、計測されたKPIを基に改善案を提案/実行 4. ビジネス支援 担当領域の事業部と協業しビジネス成長のための施策支援 【Stakeholders】 社内関係: セールス、マーケティング、メディカルエデュケーション、コンプライアンス（法務） 社外関係: 顧客、外注ベンダー Stay connected by joining our
Job Description: Business Overview Rakuten Groups mission is To empower people and society through innovation. Within this mission, Rakuten Travel stands as one of Japans largest accommodation booking sites, offering diverse and appealing services that cater
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in account management, sales, or marketing. Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospective customers. Ability
About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives
Company Description We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
企業概要 AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives across
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
企業概要 AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives across
The Red Hat Customer Experience and Engagement (CEE) team is looking for Associate Software Maintenance Engineer to join us in Tokyo, Japan. In this role you will responsible for prioritizing assigned work and resolve routine to semi-routine issues
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our
Job Requisition ID #26WD97585 Position Overview The Senior Associate Business Development Representative (SR2) is responsible for driving lead generation and qualification while providing comprehensive sales support across early-stage pipeline activities. This role leverages CRM systems and analytics
About the OpportunityJob Type: Permanent Application Deadline: 29 June 2026 Title Enterprise Resilience and BCM Associate Director Department Enterprise Resilience, Global Risk, General Counsel Location Japan (Tokyo) Reports To Global Lead Crisis Management & BCM Level Associate Director
Minimum qualifications: Bachelors degree or equivalent practical experience. 4 years of experience in management consulting, sales operations, business strategy, investment banking roles, or digital ads sales. Experience with core business operations (e.g., annual business planning, headcount
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives