POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies
JOB SUMMARY Department Head to a Room Reservation Department. Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Room Reservation Assistant Manager, Supervisor and Agents. Actively up-sells each business opportunity
POSITION SUMMARY Spa Specialists support key spa operations and help create a memorable guest experience. They promote spa services and retail products, manage reservations, answer guest questions, check in guests, and handle payments. They must follow safety
【JOB SUMMARY】 Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction
Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
General information Name Campus Recruitment - Accommodation Global Trainee (Business Development) - Japan Location JIT Shinagawa, Tokyo Business unit BG-Accommodation Working time Full-Time Type Business Development Description & Requirements Are you ready to unlock your potential
The Peninsula Hotels, a division of The Hongkong and Shanghai Hotels Limited, operates twelve world-class luxury hotels across Asia, Europe, and the USA. Known for legendary hospitality, we offera guest experience that blends elegance with modernity.
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure
• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY The Cluster Revenue Coordinator supports the Revenue Management team