We are seeking a highly skilled and commercially minded Client Success Manager to support a portfolio of strategic and mid-market investment banking clients across Japan. This role is responsible for driving client adoption, satisfaction, and retention by serving as
Who we are looking for We are looking for a motivated, detail-oriented and client-focused individual to join the State Street Investment Management Japan Intermediary team as an Intermediary Client Services Associate. This entry-level role is suited to someone
Job Description Japan Custody Management Services (CMS) group acts as an overarching layer of oversight for the provision of end to end global custody services to our Japaneseclients and their 3rd party asset managers. CMS acts
About Invesco As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range
City Tokyo Job Type Full Time Country / State Japan Function Category Business development, Client advisory / Relationship management, Sales and trading Join us At UBS, we know that its our people, with their diverse skills, experiences
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Every day
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including
City Tokyo Job Type Full Time Country / State Japan Function Category Business management, administration and support Join us At UBS, we know that its our people, with their diverse skills, experiences and backgrounds, who drive
Business Development Manager - New Client Acquisition, Keywords Art Studios – Japan ビジネスデベロップメントマネージャー（新規顧客開拓) - アートスタジオ（日本市場担当） We are looking for a motivated, results-driven Business Development Manager to actively identify, prospect, and secure new business opportunities for Keywords Art
Company Description Ready to accelerate your career? Join Cielo, the worlds leading Talent Acquisition Partner, and lead high-performing teams while taking ownership of your success. About Cielo We create careers for ambitious people by moving beyond
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations（Client Operations）は、Securities Services／TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。（ハイブリッド勤務／グローバル連携あり） 仕事内容（Key Responsibilities） クライアント・リーダーシップ：日本の信託銀行／資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善／変革の推進：STP向上、手作業削減、例外管理の標準化を主導し、未然防止（Escalation Prevention）とTAT短縮を両立。 マルチ機能・マルチプロダクト運営：セトルメント／アセットサービシング／オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理：運営KPI／KRIの設計、キャパシティ＆スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携：海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発：3–5年目安のピープルマネジメント（採用／評価／育成／サクセッション）と、包摂的なチーム文化の醸成。 コントロール／リスク：規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格（Requirements） 必須 カストディ／証券オペレーションのマネージャー経験（チーム運営、品質／納期管理、エスカレーション対応） ピープルマネジメント経験（目安：3–5年）— 採用、評価、育成、パフォーマンスマネジメント 複数機能／複数プロダクト（例：セトルメント、アセットサービシング、オンボーディング／債券・株式・投信など）をカバーした運営経験 戦略的な計画立案と実行（KPI設計、リソース計画、改善ロードマップ） Change maker／Drive：標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション（英語）での協働経験（リージョン／グローバルとの調整・交渉） 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語：英語（ビジネス必須）／日本語（基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能） プロダクト知識：非日本証券（US／EU債券等）の取り扱い経験 以下のいずれかに強み：アセット、コーポレートアクション、ミューチュアルファンド（投信） 歓迎要件（Preferred） NPS／CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード／例外管理等のデータドリブン運営 クロスボーダー運営（税務・開示含む）の知見 タレント育成／サクセッションの運用経験 必要な資格
Position Objective/Purpose/Background This position is a client facilitation manager role that works with and support Markets Sales to improve client experience. Support actively sales and contribute to improving the relationship between the entire company and its customers. (Client Experience)
Overview Client Onboarding is a function within Client Onboarding Regulatory Data Services (CORDS), responsible for delivering end-to-end client onboarding and regulatory compliance support. We are seeking a junior-level professional to join the Operations division, supporting Client Onboarding/ Client Implementation. The team
JPMorgan Workplace Solutions addresses the financial needs of employers and their employees using a suite of firmwide products such as equity compensation and executive services. The firm entered the equity compensation industry with our acquisition of
Japan Custody Management Services (CMS) group acts as an overarching layer of oversight for the provision of end to end global custody services to our Japanese clients and their 3rd party asset managers. CMS acts as the
Role Purpose: Responsible for managing relationships with existing fund distributors, both for Head Quarters and Branch networks Take full responsibility to build and grow key third party fund distribution with high client satisfaction service level Principal Accountabilities
Role Purpose: Responsible for managing relationships with existing fund distributors, both for Head Quarters and Branch networks Take full responsibility to build and grow key third party fund distribution with high client satisfaction service level Principal Accountabilities
【業務内容】 Respond to client requests for new project initiatives through our centralized technology Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the
Company Description We Show The World What People Want. Join NIQ and help us shape tomorrow. In 2023, Nielsen IQ and GfK merged, bringing together two industry leaders in FMCG, Tech, etc with unparalleled global reach.