JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education and Experience • Business-level communication skills in Japanese are required.
ANAインターコンチネンタルホテル東京では、ザ・ステーキハウス アウトレットマネージャー を募集しています。 ザ・ステーキハウスは、本格的なアメリカンステーキハウスの魅力と、インターナショナルホテルならではの洗練されたサービスが融合した人気レストランです。 3mを超える備長炭グリルを備えたオープンキッチンでは、シェフのライブ感あふれる調理とともに、国内外のゲストへ記憶に残るダイニング体験を提供しています。 本ポジションは、日々のオペレーション管理にとどまらず、レストランの未来を共に創り上げていくリーダーシップポジションです。 サービス品質の向上、チームメンバーの育成・モチベーションマネジメント、売上最大化に向けた戦略立案に加え、コストコントロールや収益性のマネジメントも重要な役割となります。 大規模かつ国際色豊かな環境を持つANAインターコンチネンタルホテル東京だからこそ、決められた運営を維持するだけではなく、アイデアを形にしながらアウトレットの価値向上に挑戦できる醍醐味があります。 マネージャーとしての裁量を持ち、チームとともにレストランを成長へ導きたい方、そしてゲストに特別な体験を届ける情熱をお持ちの方をお迎えしたいと考えています。 【主な業務内容】 ■レストランの管理 ‐IHGホテルのサービスや衛星基準の実施状況を監督 ‐スタッフとのブリーフィングを通して、VIPや特別な機会の為に訪れたお客様の情報、 特別メニュー等についてスタッフ全員に情報共有を行う。 ‐レストランへ訪れたお客様への出迎え・挨拶を通しパーソナルなサービス提供に努める ‐スタッフのトレーニングやモチベーションを上げる取り組み ■サービス向上 ‐ゲストコメントを通しシェフやF&Bダイレクターと共に、ゲストニーズを捉え改善する ‐レストランにおけるキャンペーンやイベントのの作成・実施 ‐競合分析を行う ‐顧客のデータベースを管理し、パーソナルサービスに努める ‐コスト・フォアキャストの管理 ‐人員計画と部門の予算をダイレクターと共に作成、管理 【必須スキル】 ‐ホテル、ブランドおよび会社にプラスのイメージをもたらしながら、お客様・従業員および第三者と関わる能力を発揮する ‐問題解決、トレーニング経験 ‐コスト・フォアキャストの管理 ‐レストランやホテル料飲部で 4年以上のマネージメント経験 ‐ビジネスレベルの日本語力 ‐日本語・英語でのコミュニケーション可能な方 ■シフト制（所定労働時間7.5時間／１日） ■レストラン営業時間：11.30 am - 10.00
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook
JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable
JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice,
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and
POSITION SUMMARY Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring