General Information Job Title IT, Manager Job ID 18143 Country Japan City Tokyo Date Posted 08-Jul-2026 Job Category Information Technology Job Subcategory IT Hire Type Employee Remote Eligible No Descriptions & Requirements Job Description and Requirements
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room
Minimum qualifications: Bachelors degree in Computer Science or a related technical field or equivalent practical experience. 10 years of experience in a customer-facing role working with stakeholders and managing customer technical implementations or transformation programs. Experience
About Cogent Cogent Labs, an AI startup based in Tokyo, has been at the forefront of AI innovation for a decade since 2014. Our journey has been marked by rapid growth and cutting-edge technological advancements, making