Customer Service Managementの求人 - 2 Job Positions Available

業務概要: 顧客企業のITサービスマネージメント(ITSM)業務、ITガバナンス体制へのアセスメント、課題抽出、業務改善支援 これら支援計画の提案と実行におけるBA、PM 上記取り組みを推進していく上で付随的に発生する各種リサーチ、内外コミュニケーション Business Overview: Assessment of client companys IT service management (ITSM) operations, IT governance system, problem extraction, and business improvement support BA and PM in proposing and implementing these support plans Various research and internal

Responsibilities encompass collaborating with client IT design teams and Level 1 Service Desk to deliver support for fundamental infrastructure and desktop technologies standard to the clients operational setup. Additionally, the role involves hardware asset management, overseeing the IT