POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and
Mandatory :Japanese Working Permission POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and
POSITION SUMMARY Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse,
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using
HOTEL DESCRIPTION Kagoshima is the southwestern prefecture of the Kyushu Island. Major economic pillars of the prefecture include agricultural and food, electronic and automotive-related industries. The Hotel will be part of a mixed-use development that comprises
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
POSITION SUMMARY Description for Internal Candidates POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room,
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. 特別な手配やサービス(例:送迎、予約、クリーニングなど)に対するゲストのリクエストに応え、手配または適切なプロバイダーを特定する。ユニークなニーズを持つゲストからの特別なリクエストに対応し、満足いただくためのフォローアップを行う。特別なイベントやアクティビティを含む、ホテルとその周辺の設備に関する情報を収集し、要約し、ゲストに提供する。ゲストからの電話、メッセージ、リクエスト、質問、懸念事項に応答し、記録し、処理する。ゲストの電話、リクエスト、問題を解決するために、必要に応じて適切な個人または部署(例:ベルパーソン、ハウスキーピングなど)に連絡する。シフトログ/デイリーメモブックを確認し、ログブックに関連情報を記録する。クラブラウンジの座席の空き状況、サービス、安全性、ゲストの状態を監視する。 事故、怪我、危険な作業状況をマネージャーに報告し、安全に関するトレーニングと認定を完了する。会社の方針と手順に従う。制服や身だしなみが清潔でプロフェッショナルである、機密情報の守秘義務を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、ゲストのサービスニーズを予測して対処し、障害を持つ人々を支援し、ゲストに心からの感謝を示す。明確でプロフェッショナルな言葉遣いで他者と会話する。正確で完全な書面を作成・確認する。適切なエチケットで電話に対応する。他の従業員との良好な関係を築き、維持し、チームが共通の目標を達成できるようにサポートし、他の従業員の懸念に耳を傾け、適切に対応する。品質に関する期待や基準を確実に順守する。手を伸ばす、曲げる、ひねる、引っ張る、身をかがめる、10ポンド以下の重さの物体を動かす、持ち上げる、運ぶ、長時間にわたって、立つ、座る、歩く。監督者の要請に応じて、その他の合理的な職務を遂行する。 Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests
当社について IHG Hotels & Resorts は世界有数のホテルグループです。 現在は世界 100 ヶ国以上に6,200件のホテルを有し、1,800件以上のホテルが開業を控えています。 私たちのグループには世界中に知れ渡る、魅力的なホテルブランドがあります。 InterContinental Hotels & Resorts Holiday Inn Holiday Inn Express Crowne Plaza Hotels & Resorts Hotel Indigo Staybridge Suites Candlewood Suites EVEN Hotels HUALUXE Hotels and Resorts
POSITION SUMMARY Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and
The key focus of this role is to drive new business in Tokyo, increase revenue for our funds, financial and corporate services businesses while enhancing our profile in the Tokyo. Client Details A leading entity in
POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning