Mandatory :Japanese Working Permission POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
JOB SUMMARY Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing
JOB SUMMARY This position works closely with Market Director of Revenue Strategy, General Managers and shared service revenue team to ensure proper strategies are in place to optimize total hotel revenue, including pricing strategy, mix management, inventory
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
POSITION SUMMARY A Personal Host is a dedicated service expert who personifies the Reserve service for each guest. Personal Hosts play the role of mission controller throughout a guest’s stay, hand crafting their experience. Through this
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and
POSITION SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. 特別な手配やサービス（例：送迎、予約、クリーニングなど）に対するゲストのリクエストに応え、手配または適切なプロバイダーを特定する。ユニークなニーズを持つゲストからの特別なリクエストに対応し、満足いただくためのフォローアップを行う。特別なイベントやアクティビティを含む、ホテルとその周辺の設備に関する情報を収集し、要約し、ゲストに提供する。ゲストからの電話、メッセージ、リクエスト、質問、懸念事項に応答し、記録し、処理する。ゲストの電話、リクエスト、問題を解決するために、必要に応じて適切な個人または部署（例：ベルパーソン、ハウスキーピングなど）に連絡する。シフトログ／デイリーメモブックを確認し、ログブックに関連情報を記録する。クラブラウンジの座席の空き状況、サービス、安全性、ゲストの状態を監視する。 事故、怪我、危険な作業状況をマネージャーに報告し、安全に関するトレーニングと認定を完了する。会社の方針と手順に従う。制服や身だしなみが清潔でプロフェッショナルである、機密情報の守秘義務を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、ゲストのサービスニーズを予測して対処し、障害を持つ人々を支援し、ゲストに心からの感謝を示す。明確でプロフェッショナルな言葉遣いで他者と会話する。正確で完全な書面を作成・確認する。適切なエチケットで電話に対応する。他の従業員との良好な関係を築き、維持し、チームが共通の目標を達成できるようにサポートし、他の従業員の懸念に耳を傾け、適切に対応する。品質に関する期待や基準を確実に順守する。手を伸ばす、曲げる、ひねる、引っ張る、身をかがめる、10ポンド以下の重さの物体を動かす、持ち上げる、運ぶ、長時間にわたって、立つ、座る、歩く。監督者の要請に応じて、その他の合理的な職務を遂行する。 Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
