This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians,
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other
Key Responsibilities Assists in delivering technical presentations, negotiating product specifications and creating product configuration proposals. Assists in identifying opportunities to solve complex opportunities for customers. Assists account sales to close business on specific products and/or services. Assists in
