Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the operations of the concierge desk, manage
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the entire butler team, ensuring the
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will lead the concierge team in providing personalized and
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about
JOB SUMMARY Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will lead the concierge team in providing personalized and
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from
職務概要(POSITION SUMMARY) レジデンスオーナーおよびそのゲストからの問い合わせに対応し、周辺施設情報の案内や特別な手配・サービス(交通機関の手配、各種予約、クリーニングサービスなど)について、必要な手配を行う、または適切なサービス提供者を紹介する。 特別なニーズを持つレジデンスオーナーおよびゲストからの要望に対応し、満足度向上のためのフォローアップを行う。 ホテルおよび周辺地域の施設・サービス、特別イベントやアクティビティに関する情報を収集・整理し、レジデンスオーナーやゲストへ提供する。 来訪者、業者、契約業者などが来館した際は、レジデンスオーナーへ事前に連絡を行った上で入館を許可し、許可された訪問者のみがアクセスできるよう管理するとともに、キートラッキングシステムへ記録する。 電話応対を行い、通話内容、伝言、依頼、質問、懸念事項などを正確に記録・処理する。 問い合わせや依頼、問題解決のために必要に応じて適切な担当者または部署(施設管理部門、ベルスタッフ、ハウスキーピングなど)へ連絡し、対応を依頼する。 オーナー向け予約サービス(HRS: Home Reservation Services)の内容を理解し、予約関連業務をサポートする。 レジデンスオーナーおよび入居者の入居・退去時におけるエレベーター利用スケジュールの調整を支援する。 オーナーから車両の出庫依頼等があった際には、ベルサービスおよびバレーサービスの手配・サポートを行う。 ロビーアンバサダーとしての業務を遂行する。 シフトログや日次メモを確認し、重要事項や引継ぎ事項を業務日誌(ログブック)へ記録する。 Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning)
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage the daily operations of the front
*This is Disability Hiring position. It will be required to provide the Certification for Person with Disability at the interview process. *This is a fixed-term contractor position. This position is responsible for providing general back-office support
*This is Disability Hiring position. It will be required to provide the Certification for Person with Disability at the interview process. *This is a fixed-term contractor position. This position provides English-language and back-office support for the
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the bell staff and valet team,
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be the primary point of contact for
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve