JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity.
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out
Must have Japanese citizenship or Eligible work in Japan permit holder JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges,
JOB SUMMARY ハウスキーピング、レクリエーション/ヘルスクラブ、ランドリー部門の日常業務のサポートに重点的に取り組むアシスタントハウスキーピングマネージャー。必要に応じて、客室および公共スペースの清掃と維持管理を従業員とともに行う。点検を行い、是正措置の責任を明確にする。運営予算を維持しながら、ゲストおよび従業員の満足度を確保する。 Assistant Housekeeping manager that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any
JOB SUMMARY Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from
Winter 2024/2025 Seasonal Position Are you passionate about people? Do you have a can-do attitude? Want to be a part of a great team? Then the SkiJapan.com Guest Services Team is perfect for you! We are
Got a knack for helping out and love meeting new, interesting people? Enjoy getting hands-on, whether its building furniture or troubleshooting technical devices? Does throwing various community events and creatively tackling all sorts of client requests
Organization Description Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement,
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. ホテルのアメニティ、サービス、営業時間、近隣の観光地やアクティビティに関する案内や情報をゲストに提供する。ゲストのチェックイン／チェックアウト、客室予約、リクエスト、変更、キャンセルをすべて整理、確認、処理する。ゲストの電話、リクエスト、問題を解決するために、必要に応じて適切な個人または部署（例：ベルパーソン、フロントデスク、ハウスキーピング、エンジニアリング、セキュリティ/ロスプリベンション）に連絡する。ゲストをフォローアップし、リクエストや問題に対する解決策が満足のいくものであったかを確認する。正確、完全、かつ読みやすいメッセージの受信、記録、および伝言を行う。ユニークなニーズを持つゲストからの特別なリクエストに対応する。VIPの到着を指定された担当者に伝え、エスコートとアメニティの手配を行う。アメニティとゲストのユニークなニーズを通じて、ゲストにパーソナルな経験を提供する。 会社の方針と手続きに従う、事故、怪我、危険な作業状況をマネージャーに報告する、制服と身だしなみが清潔でプロフェッショナルであることを確認する、機密情報の秘密を守り、会社の資産を保護する。会社の基準に従ってすべてのゲストを歓迎し、承認する。ゲストのサービスニーズを予測し、それに応える。明確でプロフェッショナルな言葉遣いで他者と会話し、適切なエチケットで電話応対をする。他者との良好な関係を築き、維持する。品質保証に関する期待や基準を遵守する。組織の効率性、生産性、品質、安全性、コスト削減を向上させるための新しいアイデア、技術、またはプロセスを特定し、推奨する。長時間または全勤務時間において、立ったり、座ったり、歩いたりする。10ポンド以下の重量の物体を補助なしで移動、持ち上げ、運び、押し、引き、置く。監督者の要請に応じて、その他の合理的な職務を遂行する。 Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual
The Peninsula Tokyo offers NEW SALARY AND BENEFIT General Staff JPY302,100～ Supervisor JPY362,500～ Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Room Attendant to achieve the company’s objectives and create a
The Peninsula hotels is a division of The Hong Kong and Shanghai Hotels limited, operates twelve luxury hotels across Asia, Europe and USA. The Peninsula Hotels is a world class luxury hotel, offered luxurious personalized and
The Peninsula hotels is a division of The Hong Kong and Shanghai Hotels limited, operates twelve luxury hotels across Asia, Europe and USA. The Peninsula Hotels is a world class luxury hotel, offered luxurious personalized and
The Peninsula hotels is a division of The Hong Kong and Shanghai Hotels limited, operates twelve luxury hotels across Asia, Europe and USA. The Peninsula Hotels is a world class luxury hotel, offered luxurious personalized and
The Peninsula Tokyo offers NEW SALARY AND BENEFIT General Staff JPY302,100～ Supervisor JPY362,500～ Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Front Desk Receptionist to achieve the company’s objectives and create a memorable
JOB SUMMARY Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management
DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS: -Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a
