POSITION SUMMARY Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station.
POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code,
POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities,
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including
エグゼクティブハウスキーパー／アシスタント・エグゼクティブハウスキーパーとして、ハウスキーピング部門の日常業務全般を統括し、高い清掃品質とサービス水準を維持することで、ゲスト満足度の向上を担っていただきます。チームの育成・マネジメント、予算や在庫の管理を行うとともに、フロントオフィス、料飲部門、エンジニアリング部門と連携しながら、快適でシームレスな滞在体験を提供していただきます。 優れたリーダーシップ、運営管理能力、そしてホスピタリティへの情熱が求められるポジションです。 As an Executive Housekeeper / Assistant Executive Housekeeper, you will oversee the daily operations of the Housekeeping and Laundry departments, ensuring exceptional cleanliness, service quality, and guest satisfaction throughout the hotel. You will lead, coach,