主な業務内容 ・クラブラウンジおよびクラブゲストサービスの日常オペレーション全般の管理 ・クラブゲストへのチェックイン・チェックアウト対応および各種案内 ・ゲストからの要望、問い合わせ、苦情への迅速かつ適切な対応 ・クラブラウンジでの朝食、アフタヌーンティー、カクテルタイム等のサービス品質管理 ・クラブスタッフのシフト管理、業務指導、教育・トレーニングおよびパフォーマンス管理 ・サービススタンダードの維持・向上およびオペレーション改善 ・Front Office、Food & Beverage、Housekeeping、Kitchen等の関連部門との連携 ・備品、飲食物、消耗品等の在庫・コスト管理 ・クラブサービスに関するゲスト満足度、フィードバック、各種指標の分析と改善施策の実施 ・安全衛生、食品衛生、セキュリティおよびホテルの各種規程・ブランドスタンダードの遵守 必要に応じて、部門長へのレポート作成および各種ミーティングへの参加 Key Responsibilities ・Manage the day-to-day operations of the Club Lounge and all Club Guest services. ・Handle Club Guest check-in and check-out
主な職責 ・すべての従業員が快適に働ける職場環境づくりのプログラムを作成してください。年に1回の従業員満足度調査を支援し実施してください。 ・生産性や業績の向上のため、各部門のマネージャーに人事関連の情報提供や指導を行ってください。 ・新規採用の従業員を迎えてオリエンテーションを行ってください。 ・全従業員の正確な人事ファイルの作成・更新を監督してください。 ・採用基準や適切な法令への準拠を徹底してください。 ・外部関係者との良好な関係を築いてください。 ・人事予算の作成を支援し、予算内で業務を行うよう努めてください。 ・経費管理を目的とした人員配置と労働基準の監視を行ってください。 ・労務関連の問題に付随する財務リスク軽減に努めてください。 ・経済的競争力を確保するため、地域の賃金や福利厚生を確認・分析してください。 ・地域社会でのホテルとブランドの認知を確立し、スタッフの地域社会への参加を促してください。 ・関連する雇用法やホテル・会社の定める方針と手続きの順守を徹底してください。 ・職場の問題を調査・追求して事実の把握や潜在的リスクの特定を図り、ホテルの従業員関係プログラムを通して問題解決を促してください。 ・退職者面接、離職者数の統計、常習的欠勤のレポートからデータを収集・管理し、就労傾向や研修のニーズ、監督上の問題点を明らかにしてください。 ・労働組合においては、労使関係を管理し、苦情・仲裁・調停・契約交渉でホテルを代表する場合があります。 ・全員で協力する必要のある予想外のことが起きた場合は、臨時の業務にも臨機応変に対応してください。 Key Responsibilities ・Create a program to create a pleasant work environment for all employees. Support and conduct an annual
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes
Company Description Who is Turner & Townsend? Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
会社概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes
会社概要 Who is Turner & Townsend? Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources,
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Job Description SPS (Smart Power Stage) products are expected to see significant demand growth from 2025 to 2030, with a particular surge in demand for AI servers. These devices, especially embedded VPS such as PT (Power
Job Description Position Summary The Global Treasury Director will lead the company’s global treasury function, covering cash and liquidity management, funding, financial risk management, banking relationships, capital structure support, treasury governance, and insurance-related coordination. This role
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s