Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make
Customer Success Manager (Japan) Application Deadline: 31 December 2026 Department: Customer Success Employment Type: Full Time Location: Tokyo Compensation: ¥12,000,000 - ¥14,500,000 / year Description TL;DR Kharon is seeking a full-time, Japan-based Customer Success Manager. This role is fully
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the
JOB DESCRIPTION: Position Overview This position will be based in the Tokyo Office. The Customer Service Account Manager III, Japan will report directly to the Japan Customer Service Manager whilst working closely with Sales and other Commercial personnel
CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) YOKOSUKA, JAPAN Job Number: 260003UG Primary Location: Japan-Kanagawa-Ken-Yokosuka Organization: Omni Channel Pay Range: 16.75 Job Summary: Responsible for providing knowledgeable courteous and professional service and assistance to our NEX customers and stores via the
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the
Job Requisition ID # 26WD101612 建設DX カスタマーサクセスマネージャー募集要項 ポジション概要 私たちのカスタマーサクセスマネージャー（CSM）は、Autodeskの建設ポートフォリオ製品をご利用いただくお客様の製品利用の定着・拡大を担っています。 建設業界向けカスタマーサクセスチームの一員として、クラウドソリューションの継続的な活用を支援し、お客様が目指すビジネス成果の実現をサポートします。また、お客様との信頼関係を構築し、最終的には建設ソリューションの収益成長に貢献します。 本ポジションは、APAC（アジア太平洋地域）のカスタマーサクセスマネージャーにレポートし、担当顧客ポートフォリオにおける製品利用の促進と拡大をリードしていただきます。 主な業務内容 顧客が期待する成果を明確にし、それに基づくカスタマーサクセスプランを策定・管理する。 建設業界の新規顧客のオンボーディングを支援し、早期の価値実現を促進する。 多様なタスク、トピック、顧客対応を横断的に調整・推進する。 ソリューションの利用拡大機会（例：顧客企業内でのネットワーク拡大）を特定し、ベストプラクティスを提案する。 高い顧客維持率を目指し、営業チームと連携して契約更新を確保するとともに、拡張機会を特定する。 顧客との定期的なミーティング、エグゼクティブビジネスレビュー、ウェビナー、メンタリングセッションを実施する。 顧客アカウントの製品利用状況をモニタリングし、解約リスクを早期に検知して適切に対応する。 Autodesk Formaの利用促進と定着を推進する。 顧客にとって信頼できるアドバイザーとして関係を構築し、顧客のニーズを社内に共有・代弁する。 カスタマーサクセス活動におけるベストプラクティスを提案・構築し、組織の成長に貢献する。 Autodesk Constructionのエバンジェリストとして、業界における価値提案や必要な能力の啓発活動を推進する。 応募必須条件 B2B領域での顧客対応経験が3年以上あること。 大学卒業、またはそれに相当する実務経験を有すること。 カスタマーサクセス、アカウントマネジメント、またはその他のクライアント対応職種での経験があること。 建設業界に対する高い関心と、理解を深める意欲があること。 自律的に業務を遂行するとともに、チームとしても成果を生み出せる協働姿勢があること。 プロセス志向で、高い組織力と業務遂行能力を有すること。 明確な実績と、目標達成に向けた強い意欲があること。 AEC業界（建築・エンジニアリング・建設）のワークフローおよび建設向けBIMソリューションについて理解していること。 建設業界での実務経験があること。 勤務形態
Company Description WHO WE ARE Velotic is a newly-formed independent software company with a pure-play focus on industrial operations. We unite two category-defining portfolios - ThingWorx and Kepware (formerly part of PTC) and Proficy (formerly part
As an Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. At Datadog, we place value in our office culture - the
We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of
Job Description: Business Overview The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Groups membership value and ecosystem of over 70 services. We believe that the
Job Description: Business Overview The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Groups membership value and ecosystem of over 70 services. We believe that the
Job Description: Business Overview The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Groups membership value and ecosystem of over 70 services. We believe that the
Job Description: Business Overview Rakuten Group provides over 70 services across a wide range of domains both in Japan and internationally, including internet services such as e-commerce, travel, and digital content; fintech (financial) services including credit
Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such
Job Description: Business Overview Rakuten is Japans largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten
Job Description: Business Overview Marketing Division leads the areas of brand, creative, marketing, and membership as a cross-group organization, with the mission of expanding the membership value and ecosystem of the Rakuten Group, which has more
Job Description: Business Overview The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Groups membership value and ecosystem of over 70 services. We believe that the
Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such