Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Position:Customer Support Manager II Job Description: 主な職務内容 1. オペレーション・顧客サービス管理 受注処理全体を管理・監督し、受注登録、出荷状況、納品、請求、バックログ管理が正確かつ適切に行われるよう管理する 社内向けの売上レポートを作成・提供する 注文状況に関する問い合わせに対応し、顧客注文に関する問題を解決する 顧客維持管理（CRM）全般を担当し、顧客課題の解決や顧客接点戦略の策定・実行に参画する RMA（返品承認）プロセスを管理し、返品・交換・修理対応が迅速かつ正確に行われるよう監督する 顧客サービスに関する問題の解決を推進する 2. エスカレーション案件・業務改善対応 サプライヤー対応、契約レビュー、新規プログラム導入などのエスカレーション案件を解決する 顧客向け特別サービスや新規プログラムに関する業務プロセスの設計・構築・運用を行う 市場調査を実施し、標準価格のない製品について適正利益を確保するための価格設定を管理する 3. チームマネジメント 組織の効率的な運営のため、人材の採用・育成・評価を行う メンバーの教育、トレーニング、キャリア開発を支援する チームメンバーの業務進捗や成果をモニタリングし、レビューを実施する パフォーマンス管理や評価、昇給提案などの人事管理を行う 4. 見積・受注管理 顧客ごとの戦略や見積プロセスに沿って、見積作成・価格提示・受注管理業務を統括する場合がある 職務レベル（Job Complexity） 専門職社員やスーパーバイザーを管理する、または大規模かつ複雑な業務運営チームを統括する 自部門・機能におけるチームの成果および業績に責任を持つ リソースや業務上の課題に対応するため、部門計画や優先順位を調整する 方針・手順・事業計画に基づいて意思決定を行い、上位マネージャーから必要な指導を受ける 社員、同僚、顧客に対して専門的な指導・助言を提供する 小規模チームの成果に責任を持つ 限定的なマネジメント権限を有し、目標設定、評価実施、昇給提案などを行う
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Whats the role? As the Senior Technical Support Engineer you are an experienced support engineer with a pre-sales/post sales mindset, and ensures that the Customer makes optimal use of HERE products and services, from the evaluation phase through the
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to
Company Description The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as
Join our Team Create lasting value for our customers Ericsson is looking for a Customer Operations Manager to lead our operational and commercial partnership with a leading Japanese communications service provider. The role is suited to a senior,
企業概要 ETAS Japan Established in October 1998. ETAS Japan is a 100-percent subsidiary of the ETAS GmbH. We excel in providing innovative solutions that drive the development of embedded systems for the automotive industry and related
Company Description The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as
Must have Japanese citizenship or Eligible work in Japan permit holder JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking
Must have Japanese citizenship or Eligible work in Japan permit holder JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for
Responsibilities: As an Application engineer for CIS, you will be responsible to: Conduct analytic studies of fundamental performance issues for CIS or ISP and provide technical suggestions of improvement Support customer and solve their issue with close communication
About Us: MKS/ESI is a leading innovator in the PCB industry, providing cutting-edge laser drill systems that enhance manufacturing efficiency and precision. We are dedicated to delivering top-quality solutions and exceptional customer service. ESI Japan KK is
A Day in Your Life at MKS: The role of an Applications Development Engineer at ESI is, in coordination with the product marketing team, to define, develop, and characterize processes on relevant materials using ESI laser
As a Software Engineer at MKS Atotech Japan, you will partner with internal teams, customers, and engineering groups to develop, maintain, and support software systems integrated with industrial equipment. In this role, you will report to the Software
• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY Serves as the property Manager on Duty and oversees
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to
The group you’ll be a part of The Global Human Resources Group operates on the understanding that our people are our most valuable assets. They think globally to optimize our workforce, integrate our Core Values into
Req ID 89944 | Yokohama-Kannai, Japan, ZF Japan Co., Ltd. About the Team: The team serves as the primary technical interface between ZF Test Systems and customers in Japan, supporting automotive OEMs, suppliers, and research institutions across